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Crowne Plaza Concord/Walnut Creek

  1. California
  2. Walnut Creek Lodging

Reviews, get directions and contact details for Crowne Plaza Concord/Walnut Creek

About

Upscale Concord hotel with spacious, pet-friendly guest rooms, free WiFi, complimentary area shuttle within two miles, and on-site dining featuring happy hour.

Story

Our Crowne Plaza Concord / Walnut Creek hotel is conveniently located in the East Bay and is just minutes from Walnut Creek and other neighboring cities. You will experience everything from spacious, upscale guest rooms to delightful on-site dining with happy hour at our Vineyards Restaurant & Bar. Explore the East Bay with us by taking our complimentary area shuttle to the Bay Area Rapid Transit (BART) stop and let the adventure begin. Feel free to also bring your four-legged friend along with your vacation as our guest rooms are pet-friendly too. Whether you are looking for a Walnut Creek hotel or just a hotel in Northern California, we invite you to stay, relax, and enjoy at our hotel.

Address: 45 John Glenn Dr, Concord, CA 94520, USA
Phone: (925) 825-7700
moc.drocnocpc@selas
State: California
Zip Code: 94520


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Reviews
Great place to stay! Friendly staff and lots of choices for food in the local area, many in walking distance, if you don't want to eat at the in-house restaurant. The rooms are clean and very comfortable. The only downside is if you have a room facing the airport and you aren't an early riser. Thankfully it's a small local airport so there isn't the traffic you'd have like at a major airport. I'd be happy to plan another stay here, even in an airport facing room.
8 years ago (03-05-2017)
Very affordable for a nice four star hotel with beautiful atrium inside. Spacious rooms. Although there are two wings. The floors with the elevators are the best. I don't recommend the rooms to the left of the reservation desk. It's like getting lost in a hallway maze.
8 years ago (16-05-2017)
Have stayed here since 2012 for extended periods while my husband worked in the area and at that time would've given them 5 stars. We travelled here for work again recently (2017) and so far have been here for a little over a week. The first few days were alright except for not being able to enjoy the small BBQ area outside because day after day it's littered with garbage and beer cans. One day, even though I have the do not disturb sign on the door, in the span of an hour, I get not 1 or 2, but 3 knocks at the door asking if I want service. The last person asks and then asks how long we're staying because it shows that we are checking out that day. I informed her that we were not and I would take care of it. I explained that my husband's company pays for the room and that I would get it straightened out right away. I had no sooner picked up my phone when the front desk calls asking the same questions. I told her the same thing I told the other lady but that I needed a few minutes. She said, "no problem, you don't have to check out until tomorrow." But if you don't pay, you're on your own." Huh... Ok, not the most professional way to respond but whatever. I actually didn't know what else she said because not only could I not understand her, she talked faster than an auctioneer. So it gets taken care of and that evening we go to get new keys because ours had been deactivated. They take our keys and refuse to give them back until we use a card for incidentals. They say we were in fact supposed to check out (even though the same woman said we didn't until the next day) and even though we are paid for another week we will not be given keys until this is done. She also says that if we want to go ahead and check out that we can do so with an escort to our room. An escort? Really? At that point I knew I was done and that despite the atmosphere that this plays tries to portray, it's hands down the most ghetto hotel I've ever stayed in. I have NEVER been treated so badly or had our belongings held hostage, and all that even though the room had been paid for. We have always enjoyed our stays here, felt very welcome , comfortable and knew most of the staff on a first name basis. I don't know what has happened to this place or why we were treated that way, all I do know is that we won't be staying here again...ever, paid for by the company or not. I gave it 2 stars instead of 1 because the bed was comfortable and housekeeping did a great job.
8 years ago (19-04-2017)
Skeptical at first because of the airport is literally behind the hotel but loving it so far : ) Indoor scenary is breathtaking reminds me a little of SB with Christmas lights sometimes I forget that I'm indoors not outdoors. Very clean and nice staff. Enjoying the indoor, very hot water, jacuzzi that helped me after a 4 hr drive to an event. Bit of noise from street side in front of hotel but loving the bed mattress that puts me right to sleep.
8 years ago (08-04-2017)
We were at crown plaza for Easter brunch. The menu was great with lots of variety, including oysters, clams, and shrimp. The service was pleasant and helpful, but not overbearing. The food was quite good. The only real issue was the amount of time we had to wait despite having reservations. It took about 25 minutes to get through the line of reservations and felt unorganized. We had also been promised specific seating, which we did not get. Overall, we had a great time, but the should work on their organization.
8 years ago (18-04-2017)
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