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Diablo Mountain Inn

  1. California
  2. Walnut Creek Lodging

Reviews, get directions and contact details for Diablo Mountain Inn

Story

Diablo Mountain Inn has been welcoming visitors and business travelers to the charming town of Walnut Creek for over twenty years.

Successfully built on friendly service, fantastic value and a central location, Diablo Mountain Inn remains the obvious choice for savvy budget travelers to the East Bay.

Many of our guests are loyal, long-time visitors of the inn conducting business in the area or visiting their family and friends.

We look forward to helping you plan your trip and visiting with you soon!

Address: 2079 Mt Diablo Blvd, Walnut Creek, CA 94596, USA
Phone: (925) 937-5050
ten.labolgcbs@nnintmolbaid
State: California
Zip Code: 94596


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Reviews
When I checked in initially, I was pleased to find that the room was clean. However, after going downtown for dinner and returning to relax in my room and get a good night's sleep before flying out in the morning, all I could hear was the people above me. It sounded like they were stomping around all over their room. I first called to report this at 10:30pm, per the instructions they place next to the phone in the room about other guests who are loud after 10 pm. The man who was managing the front desk knocked on their door, and things quieted down for a few minutes. However, at 11:45 pm, the noise was still bad, and it was impossible to sleep. I called the number they said could be used for after-hours. The person answered once, and after the stomping continued, and 10 minutes had gone by, I called again (several times), and the person stopped answering the phone at the after-hours number provided. I walked outside to go to the office in person, and another couple was standing outside because they'd been locked out of their room and also couldn't reach the after-hours person. Finally, after knocking on the window of the office, someone came out to help. The couple who was locked out was let back in their room, and the front desk went to talk to the noisy room above me again. However, after he talked with them, the noise continued. I would never stay here again. Clearly, the walls and floors are very thin. I requested to be moved to a room with no one above me, and they could not accommodate this request. The only reason I booked this hotel was for a place to get a good night's sleep before catching a flight in the morning. Given that that didn't happen, I don't even know what I paid for. Very poor customer service. I would never stay here again. I don't remember the last time I wrote a negative review, but beware. Spend more money to stay some place nicer. This was not worth the cost savings, and I'm prepared to tell anyone visiting Walnut Creek to avoid this place.
8 years ago (11-06-2017)
Went to pick up a friend. Briefly stopped in the room, apparently it was recently renovated. Looks great and clean!
8 years ago (06-06-2017)
Clean and relatively modern room with coffee maker fridge and microwave. The breakfast was basic but good. The wifi also worked well at the far end of the motel.
8 years ago (27-05-2017)
Clean and staff was very friendly. Could hear the cars going past which might be a problem if you're a light sleeper.
8 years ago (14-04-2017)
This hotel is a great place to stay if you are planning on visiting Walnut Creek, CA. The inn is conveniently located right off of the main strip. The rooms are clean and simple. The only con I have, as of right now, is that there is a major highway that runs right above the hotel. If you are a light sleeper this might be a problem. I still have 5 days left to my trip. I may update this as time goes on.
8 years ago (08-10-2016)
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