CVS

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Address: 107 West St, Pittsfield, MA 01201, USA

Phone: (413) 499-4624

Website

State: Massachusetts

City: Pittsfield

Zip Code: 01201

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews

This may be the worst pharmacy in America.  We've been going there because it's convenient to have a drive-through.  But after four years, we are done.  We have had MANY problems with prescriptions: not being filled in a timely manner, losing orders called in by physicians, and filling prescriptions with generic alternatives even when the prescription said "no substitutions."  Nobody cares or even apologizes when you complain.  The management does not take their responsibility for people's health seriously.  The place should be shut down.

 7 years ago (09-01-2018)

The worst possible customer service, my prescriptions are suppose to be on automatic refill yet it never happens. They have been charging a copay when my prescription is suppose to be covered completely by Medicare. Very deceitful forced to use them because of contract with insurance company.

 7 years ago (12-01-2018)

Trying to fill prescriptions there is a nightmare and the wait time when you call is ridiculous. We will be going elsewhere  maybe with fewer customers they will do a better job.

 7 years ago (09-03-2018)

Usually, this cvs pharmacy is only a bit understaffed with slightly lengthy wait time. No big deal. Tonight, I was walking my dog and remembered I had some Rx to pick up. We walked down to cvs. Lady, my hound dog, sees a man and of course wants to say hi. He’s standing out front of cvs with tattered papers in hand, looking lost and desperate. He’s just been discharged from the hospital he tells me, and has no money or place to stay. His copays would have been covered by mass health but he’s also disabled, which means Medicare part B kicks in first and copays are 1$ each. He has 6 essential medications for his wellbeing but can not afford even one. I offer to buy them for him. We walk to the pharmacy counter. I ask for my prescriptions and to pay for this man’s as well. They tell me no. They tell me they are backed up and it will take two days to transfer his prescription from rite aide to their store, never mind that I’ve had prescriptions transferred from out of state in less than 30 minutes. I tell them these meds are essential to this mans recovery and wellbeing, they say that doesn’t matter. I ask if I can prepay. They say no. The man states that “ people just don’t care”. I want to say “I know” but don’t. I pay for my meds and take out cash for the. This will pay for his prescription but not the loss of dignity for having to ask me only to be turned down by a nameless face behind the counter. One star for reminding me of the state of this union.

 7 years ago (28-01-2018)

I've been going to CVS pharmacy as a customer for years, and it was rather enjoyable. However, with the new management, the place has gone straight to hell with medication orders backed up for days. I went yesterday and found out that my order that was called in Thursday was not done yet and decided to sit down and wait. Another customer came up, and it was the same thing for her. she left pissed. 

I've dealt with Michelle and her attitude is like a sewer and the more you talk with her it stinks. I just wanted my meds and get out.
Cassidy, I've seen her act completely respectful towards the elderly by talking down to them like children and having an attitude like mini Hitler.

I would rather watch two Midgets sit on a counter and dry hump then sit back there and wait for my meds.

 7 years ago (16-12-2017)

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