CVS

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Address: 22240 Novi Rd, Novi, MI 48375, USA

Phone: (248) 380-2819

Website

State: Michigan

Zip Code: 48375

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Reviews

I visited the cvs on 9 mile and novi road store number 8140 to return an item I purchased at the cvs in downtown Northville.  I was told that I could not return the item even though I had my receipt.  When asked for the policy in writing the shift supervisor named Jared persisted to tell me it's no written policy for returns its at his discretion. obviously this was a shock to me for such a large corporation.  I told him I would need to get my money back and he rudely told me if I didn't leave he would call the police because he felt threatened.  Jared was about 5'9 and I am a woman barely 5 feet  and my children 6 and 9 were with me.  He proceeded to call the police and they never came.  All this because of me asking for a written return policy?  I feel that I was treated in such a way because I am black.   I shop at cvs weekly and have NEVER been told this policy.  The items were in brand new condition and I had my receipt.  Please give me some feedback as soon as possible as I am extremely upset!

 10 years ago (14-09-2016)

Other Cvs are great, this one was slow to fill a prescription. Like hours 

 10 years ago (01-09-2016)

Staff is very rude

 10 years ago (09-11-2016)

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