Cycling Concepts

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About

At Cycling Concepts you'll find the bicycles, accessories and repairs you need. Conveniently located in downtown Glastonbury at 2343 Main Street!

Address: 2343 Main St, Glastonbury, CT 06033, USA

Phone: (860) 633-3444

Website

State: Connecticut

Zip Code: 06033

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Reviews

These guys are helpful. Whatever they don't have they'll order it for you and go out of their way even when I walked in with a temperamental, abrasive attitude. They were very helpful after I went on a long ride and helped find what I needed when I was having trouble remembering the part I was looking for. Very knowledgeable. I'm tempted to go on one of their cyclist socials. The area is great for it. They picked the right spot. They are far better though. If you're in the area check them out. They have what you need to fix your bike. They'll order it if you want to do it yourself and will educate you if you're having an issue or concern without being snobbish like certain bike forums. Good people. I highly recommend.

 9 years ago (04-11-2016)

I brought my standard Walmart special road bike in on Thursday with an appointment for a tune up prior to my Closer to Free Smilow Center fundraising bike ride. They said it would be ready the following Wednesday. Seriously? I'm a first time rider and after speaking to other riders on my team, I called back to ask why it would take so long for a simple tune up. I was told that they are putting their staffing into their Ferry Ride for 9/11. I asked them to expedite the tune up and to their credit, they did. Hence the one star.
But when I went to ride the bike, the alignment is off on the front tire and handlebars so they are not both forward facing. I called and was asked to email pictures, which I did. Then I was emailed back and told the tools necessary to fix this myself.
WTF? I paid $63.80 for a TUNE UP and not only was it crap work, but I have to fix it myself??
I will never go back and they have lost my business - I was planning on purchasing a better quality bike from them but will likely go to Devil's Gear in New Haven, where they do tune ups correctly and for free.

 9 years ago (03-09-2016)

This bike shop is outstanding. When I moved back to CT in the Fall, I started going to Cycling Concepts and the team there is amazing. Keith is always friendly, willing to help, and has so much expertise about cycling. The store organizes group rides and special events. They've done a great job servicing my Trek bike and my boyfriend just purchased a Specialized bike this past weekend. I would definitely recommend this shop.

 9 years ago (03-04-2016)

Always super customer service. Have dropped off bikes here a few times and everything is always promptly worked on and done right for a great price. 

Very active in the biking community setting up group rides and events. Keep it up guys you are doing it right. 

 10 years ago (15-08-2015)

I pass 4 other Local Bike shops before getting to Cycling Concepts in Rocky Hill.  More then worth worth the few extra miles to get to them.  By far the most knowledge staff from mechanical to translating my needs in to reality.  Enter as a cyclist, leave as a friend.  I suggest they make that their slogan.. Wait.. They offer other sports services and equipment too.. Snow shoeing and swim suits.  Absolutely the best everything.  They help you achieve your goals.. not just sell you something. 

If I'm on the other side of the river I swing in to the Glastonbury shop to receive the same excellent service and welcoming atmosphere.  

Daren

 11 years ago (20-10-2014)

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