Cypress Ace Hardware

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Cypress Ace Hardware & Feed11655 Jones RoadHouston, Texas 77070281-469-8020www.cypressace.com

Address: 11655 Jones Rd, Houston, TX 77070, USA

Phone: (281) 469-8020

Website

moc.ecasserpyc@ofni

State: Texas

Zip Code: 77070

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Reviews

Brought my mower for tuneup (no issues just looking for tuneup) at the end of the mowing season. They said it needed a carburetor and replaced it. When we got it back, it was hard to start, but we thought it would get better, if not surely ACE would fix as follow-up to their work.

Instead it got worse, when the next mowing season started the mower took about 30 pulls to start. I took it back. Ace wanted to charge me all over again.

Definitely do not take anything for repair unless you can immediate thoroughly test it. 

Working with corporate to resolve - the store not standing behind the work - store standing behind fine print (I guess never seen or told anything) on very short warranty period (given two different answers on how long it is).

Now the store has added a previously unknown diagnostic charge. Not trying to resolve, just trying to extract as much money as possible.

 8 years ago (18-04-2017)

I shop here often. This store has a little bit of everything, friendly staff, and good popcorn. They stock hard-to-find items, and they seem to have an unusually good selection of gift type things and animal feed. I also rented the carpet cleaning machine, and it works reasonably well. You can get cold beer, too. The prices are a little higher than some places, but it's small business.

 8 years ago (08-02-2017)

Stopped by here on my lunch break because it's near my job, and that was enough to get me hooked on this place.  Don't think I'm ever setting foot in Lowe's or Home Depot again.  Greeted by at least three people on my way in and offered help right after I went to aisle where I thought product I needed was going to be.  Glad this happened because I was not in the right aisle.  At Lowe's or Home Depot I would've spent about 10 minutes looking for product in the wrong aisle and then another 10 trying to hunt down someone to ask them where to find product.  Great selection and service that can't be matched by the bigger stores.  Will have to try popcorn next time I'm there.

 8 years ago (17-05-2017)

This place never ceases to amaze me. It has so much cool and hard to find hardware and much much more.

 8 years ago (24-06-2017)

Bought a XL Big Green Egg , thought about the Big Joe Kamado for less money with more accessories. Like the idea of supporting local businesses , as well as having customer service. Jason the manager was great, answering all my questions, and finalizing the sale. Delivery was on time and great
Had an issue with dome, shifted. Jason sent Mitchell out right away and took care of adjustments. 
So I feel good having had a good experience with everything overall 
Thanks Jason for great service

 8 years ago (03-01-2017)

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