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D&D Bicycles - Trek, Giant & Electra Bike Stores of Michigan

  1. Michigan
  2. Michigan Bicycle Store
  3. Pinckney Bicycle Store

Reviews, get directions and contact details for D&D Bicycles - Trek, Giant & Electra Bike Stores of Michigan

Address: 9977 E Grand River Ave, Brighton, MI 48116, USA
Phone: (810) 227-5070
State: Michigan
City: Brighton
Zip Code: 48116


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I purchased a great bike but had to return it because I couldn't attain proper position without severely compromising the handling. I felt a bit guilty returning the bike after a month, but they happily accepted the return. They conversationally asked the reason for return, but the question was not to challenge my rationale, but explore it in order to find an appropriate bike. Due to my prior positive experiences, I had already ordered a different bike. The staff has been incredibly helpful, friendly, and provided excellent advice regarding an upcoming puchase for my son. I'm a former master mechanic, have been mountain biking for 30 years and have built most of our bikes. I have a fair bit of cycling experience, so I know their advice (mechanical, sizing and bike choice) was good. Spending $3000 on a bike is a big decision. The people at D&D made that decision easier.
8 years ago (29-09-2017)
Pat and Paul always do great job of repairing my bicycles quickly at reasonable prices. I brought my mountain bike there Tuesday night 5 minutes before closing with a flat tire, and Pat had it fixed and ready to go the next day. I am very grateful for the excellent service.
8 years ago (12-10-2017)
The first part got 5 stars - the buying experience. My wife and I went to several bike shops to look at the different bikes and get help from the shop sales folks as it has been 35 years since we had bikes. Just didn't find the right bikes and not overly satisfied with the shop help. At D&D we had a different experience. Derek was the fellow who helped us. He asked us a number of questions to get a good understanding of what kind of biking we would be doing. Long story short, we wound up with a bike (same one for both of us) that when we first took a test ride we felt very much at home on it. And after a number of miles we still felt the same - it was an excellent decision. Kudos to Derek for a job well done. The second part not so hot. My bike was in stock in the store but my wife's bike had to come in from the Berkley store. We were told that the bike would come in on Thursday - by early evening (around 6PM). The bike would then be checked over and readied for her - lights and a trip computer). I called late afternoon to confirm that the bike was either there or on the way. No one seemed to know and I was told I would receive a call back in about an hour. I did and was told the bike did not make it on the truck from the Berkley store - a mix up. I was asked when I would like the bike I said the next day by 4PM and D&D said they would have it there. I called the next day in the afternoon and the bike was there. We got there around 5:30 PM giving them some extra time to check out the bike. We were on our way out the door when my wife looked and said that neither the lights nor the trip computer were installed. So we waited for that and then left. So the bike came in and sat on the floor without anyone checking it over. So overall I gave D&D 4 stars. Still strongly recommend buying a bike from D&D - very knowledgeable about bikes and that far outweighs any shipping service issues.
8 years ago (04-05-2017)
Ok so it is not a huge bike store. But you get what you get when you are in Brighton. I have been there 3 times and got great service 2 out of 3 times with the one time a lady just not really knowing exactly what she was talking about. On the other side I had a guy who was very helpful, knowledgeable and willing to set up a time when a part was not in stock. If I was in a bigger city this store would be 2 out of 5, but you get what you get when you are in Brighton...and this store suits the small town that I live in. Thank you so far. To help the people looking at reviews of where to go. Don't go out of your way to visit this store, but if you are local they will get what you need.
8 years ago (24-08-2017)
Stopped in today for some insight about different mountain bikes. Patrick was knowledgeable and friendly and was able to tell us everything we needed to know plus more. Just based on how he talked about the different options and answered every question to a "T" has my business.
8 years ago (29-05-2017)
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