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Reviews, get directions and contact details for DCOF - Dental Center of Florence

DCOF - Dental Center of Florence
Address: 8076 US-42, Florence, KY 41042, USA
Phone: (859) 282-9741
State: Kentucky
Zip Code: 41042


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Reviews
Unfortunately i did not have such a pleasant experience at DCOF, during one of my visits that was on a Friday and my appointment time was 4:00, well I sat waiting in the chair for an hour before I was seen then I felt like I was rushed because their office closes at 5 and as everyone was leaving they started to turn off the lights through out the office but the worst of my appointments was just the other day when I went in to tell them that I was not happy with my final set of dentures and while I was trying to explain what I was not liking the dental assistant laughs at me which she never apologized for doing and the dentist never said a word about it which then I proceed to tell her that I did not come there to be laughed at. I have been to the dentist many times through out my life and to several different dentist offices and I have never ever seen a dental hygienist act and be so unprofessional, and the staff in general acted like they couldn't see what I was talking about when I was pointing out the problems with my dentures, I think what it was they didn't want to admit that they had messed up my whole set of dentures and by all rights should have made me a new set instead all I heard from them was how I signed the consent paper and any dramatic changes made to my dentures would be at my expense. I would have been fine with that if there would have been only one or two mistakes but it looks like Stevie Wonder made these dentures and I've already paid them over $2000.00 , I'm not about to give them rude unprofessional so called dentists another penny of my money, I am really disappointed because I only went there off of a good recommendation from a friend . I think some of the staff there fail to realize that this sort of thing effects peoples lives, because your smile is the first thing people see when they look at you and these dentures were going to be my teeth for a very long time,and they made an experience that was already a crappy one into a nightmare. So NO I would not recommend to anyone to go there, if I would have known I was going to get treated like that and be out that much money I would have went to Mulcahy Dental, yes they are more expensive than DCOF but i wouldn't have cared because I'm sure they act like true professionals and don't allow their dental assistants to stand there and laugh at the patients. oh and P.S. I had to give this place one star in order to submit my review but in fact I'd give them a -2stars!!!!!!!!
8 years ago (02-03-2017)
I couldn't be happier with the experience I am having with DCOF. All of the staff is friendly and professional. They make you feel as if you are the only patient they have. Dr. Michael Rolf is absolutely the best! We started our journey in August and we are finally on the home stretch. I travel a long way to this center but it is worth the time.
9 years ago (03-12-2016)
I'm like a lot of other individuals, I do not like going to the dentist. However, the staff at the Dental Center of Florence makes the visit somewhat more pleasant. The staff is very kind and very knowledgeable. They are more gentle than a lot of other dentist. Thank you to all staff members.
9 years ago (02-12-2016)
I have been going to the Dental Center of Florence for over 10 years now and it is always a very pleasant experience. They are very kind and caring to there patients and the charges a very reasonable. I would not think about going anywhere else. Thank You DCOF, Jim Sallee
9 years ago (02-12-2016)
The Dentist I was assigned to was like the Road Runner in that he did his duty then got out of the room as quick as possible, only the necessary communication. He even filed my Immediate Dentures in another room then gave then to the nurse. How about asking me about any troubles I might be having with them before or after the file? They initially spent all the time needed to go over all the packages and prices but no one explained what I could expect with extraction of several teeth and new dentures, what supplies I would need, down time, etc. If you want to be a $ sign on a conveyor belt and have just any teeth they choose to make for you than this is the place. I went in with an under bite came out with an overbite. I also had to go get supplies all swollen, bloody and doped up on codeine after finding out for myself what was needed. I only went in for an initial exam & to discuss options and they had me on the table the next day. (that's my fault) I bought the premium package but am afraid to go back to "that" Dentist!!!!
9 years ago (13-12-2016)
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