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Reviews, get directions and contact details for Decatur Pro Auto Repair

Decatur Pro Auto Repair
Address: 301 Dekalb Industrial Way, Decatur, GA 30030, USA
Phone: (404) 499-0205
State: Georgia
Zip Code: 30030


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I have a 2008 Dodge Ram 2500 that had brakes squealing. I was told over the phone by Steve if the rotors could be turned it would be $178 and if they needed to be replaced it would be $347. When I showed up they realized that due to the 3/4 ton truck's large rotors it would not fit the lathe to turn, so I opted to replace the 2 rotors, 2 pads, and have a synthetic oil change. The brake service was $347 and the oil change was $64 just as they had quoted over the phone, which I thought was a fair price. I had the impression that Steve and the mechanics where honest. It would have been 5 stars if they had owned a lathe to turn the large rotors.
8 years ago (27-12-2017)
The overall service here is good. A lot of committed dates along the 5 month stretch for an antique restoration; the 5+ month duration is expected, so no false commitment dates were needed. The desk clerk literally has no customer service skills. She was overheard having unfriendly customer conversations on my multiple visits, so my interactions with her were very limited in words with a dash of her "I don't like customers" demeanor. The owner is more business minded.
8 years ago (27-11-2017)
I came in for a break job and they charged me but failed to replace anything. The second mechanic advised me to sue and I am. Good luck with this place, they not only charged me for nothing but refused to repair their faulty work.
7 years ago (09-01-2018)
Took my car here after reading reviews. I was told by Steven or Steve that they would look over my car and give me a call. Over a week later, no calls. I decided to make a trip back up there I noticed my car in the same parking position. He really did not want to look at me when I ask if he had looked over the vehicle. He’s said that the car has many problems. No way this could be true when the battery was dead and the car just needs a starter. Finally he admitted that he didn’t have time to examine my car. Do not trust this shop. I feel lied to , and I wasted a week of my time .
8 years ago (13-11-2017)
I was lied to about the repairs needed. After diagnosis, was told I would absolutely need $1000 in repairs, went somewhere else to find out the necessary repair was actually only $70. Completely felt taken advantage of. Will definitely not be returning, and strongly encourage you to stay away from this place. They're the epitome of a shady mechanic, I'm very disappointed.
8 years ago (04-10-2017)
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