Desert Hills Of New Mexico

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Address: 5310 Sequoia Rd NW, Albuquerque, NM 87120, USA

Phone: (505) 715-6808

Website

State: New Mexico

City: Albuquerque

Zip Code: 87120

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

My grandson was placed in that facility yesterday and this morning 3 boys including my grandson were able to escape due to an open door!! Was not notified at all of this happening!! If my grandson wouldn't of called me to go pick him up who knows where he would of gone!!  Not impressed with this facility at all!!!

 7 years ago (02-03-2018)

I have trued alot of places to seek help for my son I finally found one that he likes. The day treatment is great my son likes going to school now. And we have aswome therapist!federico Apuzzo

 7 years ago (23-02-2018)

Our 17 year old daughter discharged a few weeks ago.  She had several challenges going in to the program.  We had previously used a wilderness therapy program with little to no success.  Per a recommendation of an educational consultant, we contacted Desert Hills.  We toured and talked to several places around the country before deciding on Desert Hills.  I would say we were 90% satisfied with everything that happened while she was there.  When you have that many (maybe 8-10) emotionally challenged teenagers in a unit, things are bound to happen.  If you go into a program like this expecting perfection, you will be sadly disappointed.   What we liked most about the program was her therapist Yvonne.  Our daughter truly bonded with her and had a great working relationship with her.  They kept us informed about any problems that arose very quickly, yes even in the middle of the night, because of a time difference.  The billing and travel arranging staff were always helpful.  We were able to visit at least once a month and take her out for a day on pass.  She was also able to call home almost every night.  Her stay was approximately 4 months.  We see lots of positive changed in her ability to deal with her personal issues.  As I stated before, if you think you are going to get a perfect child back, think again.  Our daughter, because of her bonding with Yvonne, had a positive outcome because she wanted it.  Not because she was forced to.  Some of the negatives include daily unit staff being sometimes ill equipped to deal with unruly teenagers.  (although I would not want there job)  Lack of time off the units to get out into the community to relieve boredom and stress was sometimes an issue.  Our daughter gained weight as a result.   Also, on the day of admission, no one was clearly in charge of taking parent on a tour of the facility and explaining who the contacts were for each department. 
 Overall it was a positive experience and but the residents will only get out of the program what they are willing to receive.

 8 years ago (31-05-2017)

the management is awful.  The cooks take home the food.and leave the kids  hungry!  They are always asking for more food.  But the cooks  take  the food home for their  family members. You better not be a american citizen trying to get a job there because from the very first day they bully you and  the management there will protect them.The poor kids get yelled at by they cooks.a very hostile environment overall.

 7 years ago (14-10-2017)

Desert Hills was a God send for my granddaughter. The staff of her unit provided her with the tools to become a functional teenager. Her therapist was exceptional. It is a difficult task to transition a person back to highschool life. They did a great job. No it is not perfect. There are a lot of challenges. They handled them well. The calling is hard to connect to your adolescent but when you handle that many callers it is tough. Thanks again for everything you have done for us.

 8 years ago (26-04-2017)

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Desert Hills Of New Mexico

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