DICK'S Sporting Goods

Reviews, get directions and contact details for DICK'S Sporting Goods

About

Every Season Starts at DICK'S Sporting Goods

Address: 625 Black Lake Blvd SW, Olympia, WA 98502, USA

Phone: (360) 999-5607

Website

State: Washington

City: Olympia

Zip Code: 98502

Opening Hours

Monday: 9:00 AM – 9:30 PM
Tuesday: 9:00 AM – 9:30 PM
Wednesday: 9:00 AM – 9:30 PM
Thursday: 9:00 AM – 9:30 PM
Friday: 9:00 AM – 9:30 PM
Saturday: 9:00 AM – 9:30 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Not much concern when a very expensive Sole elliptical machine was defective on delivery. Dick's Sporting Goods refused to simply exchange the machine and instead forced me to go through tech support hell.  TWO MONTHS later, I still don't have a working elliptical, and Dick's still doesn't care.  Also, the elliptical section at the store is a mess, with machines poorly assembled and/or not plugged in.  Loose parts had fallen to the floor.  The area was in the same state during several visits.  Maybe this should have been a warning sign.
Attempting to get this situation resolved has been an absolute nightmare and I would recommend AVOIDING Dick's Sporting Goods.
They do not stand behind what they sell and they do not care about their customers.
Update: Complaints filed with Better Business Bureau and the Washington State Attorney General. Dick's has yet to respond.

 8 years ago (02-07-2017)

We had a male employee who told us to put our stuff back and when we said we didnt remember where it went he wouldnt let us leave until we put it all back he didnt even help us. If we are paying you too do your job do it

 8 years ago (17-11-2017)

One of the guys in golf area is super cool the rest not so much but the one guy makes up for it

 8 years ago (07-11-2017)

I have been in the store to discuss and purchase a kayak and not one time did an employee ask me if I need help. The last time I went to the front of the store and there were 6 employees and not one asked if I needed help. There was only one other customer in site. In fact 3 employees walked right by me to go outside and smoke. Terrible customer service.

 8 years ago (31-07-2017)

Simple to navigate, customer service is great, clean restroom.

 7 years ago (17-02-2018)

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DICK'S Sporting Goods

Reviews, get directions and contact details for DICK'S Sporting Goods

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