Dignity Health Medical Group Nevada

Reviews, get directions and contact details for Dignity Health Medical Group Nevada

Address: 8689 W Charleston Blvd Suite 105, Las Vegas, NV 89117, USA

Phone: (702) 304-5900

Website

State: Nevada

City: Las Vegas

Zip Code: 89117

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I loved this place from the second I walked in. The front desk staff was so polite and welcoming, Dr. Vancise is personable and listens, unfortunately she’s retiring this month 😭 and from my appointment to when I walked out was 23 minutes. Incredible for a doctors office.

 7 years ago (14-03-2018)

Dr. Hong, if you if want to call this guy a doctor, walks into the exam room stating that he's exstensively read through my records then proceeds to blurt out incorrect information about my medical history? Wow, great start for meeting your newly assigned doctor... Then, after some more negative ongoings, everything just kept going downhill from then on, besides falling asleep during the visit, he literally jumped out of his seat and shouted at me "you're treating me like s%#t, I'm no longer going to treat you! you need to find another, doctor!" and proceeded to grab his things and stomp out of the room like a five year old child and left me without any care at all,  even after I apologized  for my sub par behavior...but in my defense, I'm in an extreme amount of pain at the present time and in dyer need of surgery...the doctor merely didn't like the way he was being treated. BTW, since when is it the patients job on how to treat the doctor, I thought it was the other way around? Dr. Hong and the staff here at this facility should be extremely ashamed of themselves! People depepend on people...and you've failed the people! SHAME ON YOU!

 7 years ago (16-10-2017)

Everyone at the office was nice and professional.  Dr. Hong listened and understood my complaints quickly.  I would recommend him unhesitatingly.

 7 years ago (28-08-2017)

Suffered a Torn achillies the night before.  Thought about going to urgent/quick care but knew iwill need referral to orthopedic.  Literally hopped into the facility to see my primary doc.

2 patients before me were complaining about their care and upset with whatever.  Didnt pay attention except the way the staff treated them...not outwardly rude but indifferent and unhelpful.  Of course i was only worried about my injury, so theres no way they would treat me like that. Wrong!  They just dont care who u are.
  
I get called and learn the facility doesnt have xray, medical supplies to even put my leg in a splint or crutches to borrow.  Got a perscription for crutches (yeah) but isnt covered at walgreens..have to find a med supply store.  Of course didnt know that going in, kinda assumed my primary care would be able to handle some of it.  Asked the help at the desk and received generic "we dont know anything " kinda answers.  Thank goodness for google. 
The front desk people either are not very knowledgeable or just not helpful, maybe a bad day.   Received my referral, then Doc Wheeled me to the lobby.  i had to hop to my car on my own without a wheelchair, crutches or splint for my torn achillies. I guess not the most compassionate people but it was their lunch hour.  At the end of it all, doc suggested i go to urgent care to get splint, xrays and crutches.  So dont go to dignity if u need anything done for u except a referral.  

Needless to say, i will be changing my doctor and not planning on coming back to this place.  Go to urgent care before even considering coming to this facility, so u wont waste all your time.

 8 years ago (22-05-2017)

So to start this off do not waste your time going to the office.  My son has issues with his ears so I took him in to see Dr. Yuson back on 1/20/17 . He had a follow up on 1/27/17 to see how the meds did for him . We went back I went to pay my copay and the front desk girl who wears glasses and work on the right side said I had no balance and I was ok . I then said nothing in life comes for free she then said your ok . I went about my day  we then went back again on 2/24/17 for a hearing test , I paid my copay got a referral etc for him for an ENT   .

 I was in there again 3/31/17 for myself paid my copay etc  ... so now almost over 2 months later ( from our second visit on 1/27/17 ) I received a bill in the mail for $30.00 ( not a lot no big deal but I wanted to know for what. ) I called the office explained my story to the front desk then I spoke to the manager. she then told me it is my responsibility  to know my insurance ( and I do know it because I paid them every time . ) and what I have to pay. She said she will be talking to the staff about this because apparently even though I was in there twice since 1/27/17 they should be checking balances  and letting people know . FAIL , they did not . Not only was the manager rude but very unprofessional . I work in customer service and would never tell a customer its their responsibility to know something like that , that is our jobs! I let her know I will be finding a new doctor because of this. 

My visit from 3/31/17 they charged me 25 when it should of been 30 , now I have to make sure their staff is doing their jobs ..again !

 8 years ago (04-04-2017)

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