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Reviews, get directions and contact details for Dispatch Taxi Affiliation Inc

About

Dispatch Taxi is a Chicago Based Taxi Service. Professional Chauffeurs Guaranteed.

Address: 4536 N Elston Ave, Chicago, IL 60630, USA
Phone: (773) 685-2900
State: Illinois
Zip Code: 60630


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Reviews
This place needs 0 stars! Bags left in cab and no cooperation from the company. Kept getting transferred to a number that isn't even open. Then I speak to a supervisor, who tells me their lost and found is open. Then he transferred me again and it wasn't open. Called back and was told its not open.....I have the cab details and nobody can help me since yesterday. Called them again today and same runaround. Absolutely terrible beyond comprehension......
8 years ago (26-11-2017)
Doesn't surprise me one bit with the rating. Almost got hit by one of their "contracted" drivers speeding outside my residence. When calling the company, they will simply tell you that they can't do anything since it's a contracted driver ("call the city and complain") Garbage company that does not care about their image nor costumer service. Definitely would not recommend these guys for anyone.
8 years ago (29-08-2017)
Just charged me $59.50 for a 21 minute solo ride from O’hare. The ‘extra’ was nearly equal to the fare. They overcharged me (above the 1.5x surcharge and $4 airport fee). I filed a complaint with the city 311. Also, Uber would have cost $28.
8 years ago (05-11-2017)
Watch out for an African male driver in taxi #2610!!! Apparently he tries getting drunk girls to get in his taxi near nightclubs. Today very early I was waiting outside a nightclub waiting for my friend to finish his shift when one of their taxi drivers started telling me to get in so he could give me a ride. He wasn't asking if I needed a taxi and driving away like others would once I told him I didn't need a taxi. He kept trying to convince me to get in and as I began to walk to move away he proceeded to follow. He probably figured I was some drunk girl that would get in eventually. He only drove off super fast once he realized I had begun to record a video. It's very scary to know that there are drivers with bad intentions and riders aren't safe when ordering a taxi. Ladies stay alert and always carry pepper spray or something to defend yourself with.
8 years ago (03-07-2017)
If I could give less than one star, I would give ZERO! My daughter jumped in a cab from the airport and specifically asked what the flat rate would be to her hometown. The drivers reply was intended to intimidate as she was asked, "What? Is this your first time taking a cab?" She was then told there is no such thing as a flat rate...We have taken numerous cabs to the airport for less than half of what she was charged. It was not even a weekend (if that should matter) In addition, an extra charge was added onto her bill that was more than half of what the actual fare was. When I called the phone # once she came home, I was told no one there could help me but would transfer my call to someone that could. There I was told it was after business hours and to leave a message but the Que was full. NEVER EVER WILL I GET INTO A BLUE AND ORANGE TAXI. I have put another taxi app on my daughters phone for future rides, filed a dispute of charges with our credit card and will call them first thing in the morning. I will also be calling the Better Business Bureau and the city airport to report the company unless I hear from someone before 5pm tomorrow. I am so angry we were ripped off.. We have taken limos with 4 ppl to the airport for half of what she was charged.
8 years ago (09-06-2017)
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