Dogwood Veterinary Emergency & Specialty Center

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About

24 hour Veterinary Specialty and Emergency Center

Story

24 Hour Emergency Care
http://www.dvesc.com/emergency

Cardiology
http://www.cvcavets.com/

Dermatology
http://www.vavetderm.com/

Holistic Medicine
https://www.fourpawsholistic.com/

Internal Medicine
http://www.dvesc.com/our-services/internal-medicine

Neurology/Neurosurgery
http://bvns.net/

Oncology
http://www.theoncologyservice.com/

Onsite MRI
http://www.bushvetimaging.com/

Radioiodine I-131
https://radiocat.com/

Surgery
http://www.vvsarichmond.com/

Impressum

Dogwood offers a combination of leading specialties and 24-hour emergency care. Each service is provided by one of our veterinary partners. Each non-emergency service requires a referral from your primary care veterinarian.

Address: 5918 W Broad St, Richmond, VA 23230, USA

Phone: (804) 716-4700

Website

moc.csevd@ofni

State: Virginia

Zip Code: 23230

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Initial impression is that it is all about the money. Front desk staff was extremely rude on the admission and discharge visit. Professional staff were friendly and informed yet lacked follow through on progress updates. No call to us was ever initiated by Dogwood staff. Our 5 calls to them necessitated 5+ minutes of wait time with services available promo recording. Dogwood was highly recommended by our primary veterinarian and we will surely follow up with her on the experience. In the past, we have had pets receive emergency care at Cary Street Emergency and Veterinary Referral and Critical Care. The difference, in my opinion is that Dogwood is a corporation type environment while the others provide service in a more caring and compassionate environment. Could never recommend Dogwood Veterinary Emergency. On a positive note, our pup came home after 24 hours!

 9 years ago (04-01-2018)

New Year’s Eve and my dog broke her nail on the kwik. They took care of her fast and cheap. I’m so happy they are around. Caring staff.

 9 years ago (31-12-2017)

I've read some of the reviews and I can't understand why they are so different. But anyway, my visit was great! I called and told them what the situation was with a feral cat, I named Dreamy, that I had befriended but had not seen in a couple of weeks but had just come back to me. Of course, they asked if I would take responsibility for the cost as any other office would. It's not just about the money but they are in business to provide services and make a profit. That's how they stay in business. I was expecting to spend over $600.00 since it is an emergency center and I had never been there before. So, I brought the cat in and once they saw him they took him right away to be examined. First they cleaned his eyes, nose and mouth. They gave him a bath. The vet, Ms. Abernethy, talked with me about his situation and what needed to be done to best assess him. She gave the costs right up front. They gave him fluids for dehydration, worm medicine, flea medicine and tested him for FIV and FeLV. He did test positive for FIV. They asked me if I wanted pain medicine for him which definitely wanted him to have. They gave me at no cost several cans of Urgent Care wet cat food. So, for all this the total cost was roughly $340.00. Dreamy is like a whole new cat now and he hasn't left my house. So in short I'm very, very pleased with the service that I received and would recommend Dogwood to others.

 9 years ago (05-01-2018)

We were very grateful for the compassion  that came from the staff. We were in a difficult situation with our beloved son who was basically dying. Twice in two days we were in the emergency room with him. The receptionist saw us and recognized us from the night before and immediately brought us to a room. The nurse also recognized us and knew that this was my son. The compassion on putting my son to rest can not be comparable. In the time of support the staff knew I was mom, my husband was dad. He was our son and was laid to rest with the comfort of the staff. I'm am truly grateful.

 9 years ago (29-06-2017)

How do you give this place  negative 10 stars?!? Lol, you have to give them atleast 1 star to comment!! When you read ITS ALL ABOUT THE MONEY....BELIEVE!!! Our pup suffered a possible stroke in the early morning hours, before our regular cet was open.We were  referred here, with assurance someone would greet us and take our pup right in.  We were meet by a woman with a clip board, demanding payment. In less than 5 minutes (no exaggeration at all), I was told 3 times I need your bank card...picture this...Im holding a limp pup, with no free hands... I stated, if you could help me here, I could gladly pay you...and was met with a reply ..." Sorry, we can't touch the animal until you make payment!"...What compassion...my pet is near death, and you will gladly hold my purse over my pup....Next was the Vet...she was great at operating a computer and quoting prices...I remember thinking, is she a vet here, or the accountant? Actually telling me....I don't really know your pet, so this will be alot of guess work! REALLY?!? We have a 6 yr old pup, limp from the neck down, and also now blind!...and the blind was only my observation...when I mentioned, I don't think he can see...she replied...yeah, I thought his eyes looked strange!...I know this is getting long...so to the point...I say, we are looking at $10,000, to tell me what has happened, but he is past repair? She was fast to correct me, with, " no, it will be about $8500, most of which test, he needed to get in line for....so he lays suffering untill tomorrow.. I pay $8500 after the already $300, (remember the chick with the clip board)...up front...I leave my dog here....tomorrow we will put him down, but we will know what caused it???...pretty much so...but then an additional charge to put him down!!! When I said, I'll just take my dog....she said, she couldn't let me...that would be animal cruelty. She said I had 2 choices...pay up for test or put him down now!..asking to be left alone for a fee moments....she returned for my decion...saddly and tearfully, i choice to stop his misery, and ask to see my pup....she left the room, only to send another girl in...yep, WITH ANOTHER CLIP BOARD!!.They wouldn't bring my pup back in the room until I gave them a bank card to pay to put him down!!!...I thought I may be going to jail at this point!!!!...enough said, I'll stop here...PLEASE PLEASE STEER CLEAR OF THIS PLACE!!!!

 9 years ago (10-01-2018)

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