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Virginia Veterinary Centers

  1. Carytown
  2. Virginia Veterinary Care

Reviews, get directions and contact details for Virginia Veterinary Centers

Address: 3312 W Cary St, Richmond, VA 23221, USA
Phone: (804) 353-9000
State: Virginia
City: Richmond
Zip Code: 23221


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Unfortunately I've visited more times than I would have liked for emergency visits. The staff is very caring, and the vets do their best to make sure you understand your options for care. I give a four rather than five because I would like to see a little more sense of urgency. When bringing in an animal for emergency care, I feel it would be appropriate to ask the person at the counter who is making a payment to wait a moment while they assess if the new patient needs immediate care, rather than making you stand there and wait before you're even acknowledged. Some of the front desk staff seem somewhat air headed, but the vet techs and vets are capable. One downside is they don't have in house financing or payment plans, but do accept Care Credit. More expensive than most primary care vets, but are open 24/7 in a convenient location so it's worth the money when you can't wait for an appointment with your regular vet.
7 years ago (07-12-2017)
The Veterinarians that practice this Hospital are some of the best without question. Most of the staff is incredibly friendly. I have brought my animals to this location for treatment 6 times and strongly recommend it if an animal requires urgent care. I only gave 4 out of 5 stars due to two employees who were extremely condescending regarding my pet's medical background. The employees did not bother reading the patient's chart after speaking with me multiple times. Other than that single experience this veterinary facility is amazing.
7 years ago (19-12-2017)
Andrew Mercurio is an amazing surgeon, very honest and caring! The hospital called every step of the way after I dropped off my dog, from her going into surgery, post surgery update, to time to pick her up. They make sure to give you a low end cost and a high end cost prior to treatment, they're very honest and upfront. I ended up having a credit back to me after the surgery since the cost was below the low end (you pay the low end before leaving like a deposit). I have nothing but amazing things to say about this veterinary hospital. The staff are very kind and everyone seemed happy to be there. I had to see a surgeon for my Husky after she was bitten by another dog and had complications after sutures due to the skin dying after the attack which reopened the wound. Thank you guys for taking such good care of my baby!!!
7 years ago (13-02-2018)
This center has been providing emergency services to my animals for more than 15. I have found the services to be reasonable. I don't use them unless it is for an emergency. It is always an emotional time when one has to use an emergency facility. It helps to be clear as to what your objectives are for your visit and what you can afford to pay. Not all health outcomes can be achieved within what we are able/willing to pay. The beginning of the visit is the appropriate time to have these conversations to include method of payment. My vet (and doctor) does the same thing. Also, it helps for clients to have a clear idea of what they can commit to financially. There is no shame is saying, "I'm unable to financially commit to this level of treatment, what are other options?" Emergency situations make it particularly difficult to make these decisions in the heat of worrying for our pet's welfare. I recommend this facility without qualification. They have been there for me during some very difficult times.
7 years ago (23-01-2018)
The staff is excellent with the care of your pet and the are all very sweet people, but beware of the hidden cost and over charges. They will give you one price and charge another. I would only use them in case of emergency.
7 years ago (08-12-2017)
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