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Helping Hands Affordable Veterinary Surgery and Dental Care

  1. The Diamond
  2. Virginia Veterinary Care

Reviews, get directions and contact details for Helping Hands Affordable Veterinary Surgery and Dental Care

Address: 1605 Rhoadmiller St, Richmond, VA 23220, USA
Phone: (804) 355-3500
State: Virginia
City: Richmond
Zip Code: 23220


Opening Hours

Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I took my 5 year old dog here for her first teeth cleaning. Growing up we never professionally cleaned our dogs teeth, so I thought it seemed a bit ridiculous to put a dog under to clean their teeth. But after reading more about it, the more I felt compelled to take my dog in. I tried brushing her teeth myself, but she was not a fan and I could not really get to a lot of her teeth. My vet quoted me over $500.00, which was more than I even paid for my dog. I heard about Helping Hands. They were half the cost. Walking in, the place is very clean and well staffed. They were very friendly and nice to my dog. They have a nice big waiting room with refreshments and a TV for people from out of town who wait. People drive hours to go here which also made me feel good about going! When I went to pick her up they explained the whole procedure and gave me instructions for her after care and a number to call if she had any issues. They even called the next day to check on her. My dogs teeth look great and her breath finally has no smell! :) This place is great, and also offers other medical procedures at a lower cost that people can afford. I'm so glad to have found this place and am happy that places like this exist. A huge win for RVA!
7 years ago (28-02-2018)
I took my cat in for much needed dental work. I ran this by my normal vet prior (who also regularly does dental work) and she said Helping Hands is great. I did have concerns about not being able to meet the vet before hand, but when I arrived a staff member greeted me, noted what my vet had recommended (there is a section for this on the info sheet), was very helpful and I left feeling completely reassured. Everything went great and the staff was also very helpful at discharge making sure I understood the post-op instructions. I would definitely recommend and go back. Thanks, Helping Hands! You are providing such a great service to pets in need!
7 years ago (07-02-2018)
Great experience. Our dog tore his cruciate ligament. He's a bigger dog and our vet quoted us $4000 for surgery. Got the lateral suture for $1000 or so.. 4 months out and dog is great. Just like new. Granted. It requires more crate time and recovery but totally worth it in my opinion .. your mileage may vary.
7 years ago (06-03-2018)
First, let me say this, I was very skeptical about this place because of the very cheap price. I was always told, "you get what your pay for". I took the chance to have my dog Speedy abscessed teeth removed, I must say I was very pleased. The staff was nice and very informative. You could either stay there or they would give you places to go. I thought Speedy needed 1 tooth removed, but later learn that it was 8. I'm not angry, why, because I wasn't ripped off, meaning they could have very well removed 1 tooth and sent us home for us to come back later to pay and additional $260 for each other tooth that needs to be removed. I respect that a lot because it lets me know that the love that they have for animals, they didn't want to send an animal home to be miserable later on. Lini, was very nice and polite, she had answered all of my questions, and she was very patient with me, and my dog. I just had to give her a hug, because I felt that she was very genuine. I did let others know about this place, and should Speedy need anything major done, guess where he will go again? We were there 01/18/2018, he was drugged from the anesthesia until we got home, he looked so pitiful, not so much eating, very little bleeding, but I tell you, 01/20/2018, he was back to his old self, and eating his dry dog food as if he had those 8 teeth in his mouth. Thanks so much Helping Hands, you guys are great!!!!! P.S. Helping Hands did call me the following day to check on him. That's what I like. ;)
7 years ago (15-01-2018)
Helping Hands is a nice facility that we will not use. The doctor was kind when we could not get the service done due to our dog's elevated level, however, the front office staff needs training in how to communicate appropriately with humans, possibly some diversity training as well. First, the extreme vocal fry in their voices is almost condescending. Every person speaks at a tone that you would use with a 3 year old or no one at all. Second, the office staff should keep comments about my dog or any other that is not professional to themselves. Calling my baby girl a little old lady because her muzzle is a little white was rude (she is sable and 11 years). At the time our other dog, 13 years of age, was about to pass away, so you never know what a person is going through. Third, procedures for using Care Credit should be visible, by the sign with the cool treats for dogs in RVA (on hot pink paper no less), so that everyone knows what is expected. I think communication training would benefit the front office staff a great deal. UPDATE: No response from owners from over a month ago.
7 years ago (04-02-2018)
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