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Reviews, get directions and contact details for DoubleTree by Hilton Hotel Norwalk

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Full service Hotel with meeting rooms and banquet space that can accommodate up to 200 guests

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Address: 789 Connecticut Ave, Norwalk, CT 06854, USA
Phone: (203) 853-3477
State: Connecticut
Zip Code: 06854


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Reviews
Friendly staff. Very comfortable beds. Great water pressure and very clean. That all being said, breakfast was not complementary and everyone we were with complained about the air conditioning not working well.
8 years ago (19-06-2017)
They just had me escorted out by the police ... to be clear it is the desk staff. Guy with long hair ... pony tail ... woman with HORRENDOUS attitude and no customer service skills (SAM) .. she told me I wasn't allowed to take a picture of her. Right .... in which universe ... did she NOT see the United Airlines video? So, not only will I NEVER stay in a Hilton again .. I will make it my personal mission to never have anyone I know stay there again because they are horrible people. I have been a Hilton Honors member for a long time and because of ONE complaint they called the cops on someone whose only crime has been tipping them too much. They will be hearing from my lawyer ... doubt they care.
8 years ago (16-08-2017)
Rooms are clean. Breakfast buffet pretty decent. Make sure to try and pay for tickets when you check in, half price. Not sure if I missed it or not but, no fridge in the room.
8 years ago (06-08-2017)
This is definitely a business travelers hotel. Staff is very friendly, and they habe all the accommodations you could ever need. My only problem I encountered was my A.C. not working and they fixed it very quickly but it kept breaking. They did offer to move me to a new room. The Room I was in was very small but it wasn't a deal breaker for me.
8 years ago (27-07-2017)
Rooms are clean. Bed is comfortable. Elevators in the front lobby are pretty slow. Their continental breakfast is wonderful and be sure to grab a cookie from the front desk!
8 years ago (12-06-2017)
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