Dovi Motors Inc.

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Address: 263 Tompkins St, Cortland, NY 13045, USA

Phone: (607) 756-2801

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State: New York

Zip Code: 13045

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Reviews

Friendly, helpful, knowledgeable. No pressure to buy..

 9 years ago (13-09-2017)

Excellent service. We recently bought a new vehicle there.Jesse and Luke Dovi made the buying processes stress free. They were honest and helpful every step of the way. I would have given it a higher rating if they had, had a little better follow up initially we might have bought 2 vehicles. But unfortunately the other one we were looking at sold before we had the chance to.

 10 years ago (17-07-2016)

Absolutely horrible service. Dovi has had my 2014 Ford Focus for 12 days now, waiting on a part that at first I was told had shipped, but all of a sudden is now on backorder.  Ford informed me that Dovi was arranging a rental car for me from the Cortland Enterprise and I've been told by Dovi that Enterprise doesn't have any cars available and they will call me when they can locate one. Seriously? Its been 2 days.  Unacceptable. I've had to call them at least 2x per day and I can't seem to get anywhere.  Customer service is non-existent, Tom, the service manager hasn't bothered to call me once.  The one time I was able to speak with him, he shoved me off onto someone else.  I can say with absolute certainty that I will go to another Ford dealer for any future repairs and service.

 10 years ago (13-08-2016)

I've been very happy with service here.  Had to have a motor replaced and later a small repair to power steering.  Also get annual inspections at this location.  Service has always been extremely fast and prices seem fair.  Never feel like I am being "upsold."  One of the employees drove with me back to the rental car office so that I wouldn't have to take a cab to come back and get my car. Solid 5 stars.

 11 years ago (17-02-2016)

Great customer service!

 9 years ago (02-08-2017)

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