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DQ Grill & Chill Restaurant

  1. South Carolina
  2. Bluffton Cafe

Reviews, get directions and contact details for DQ Grill & Chill Restaurant

Story

This Dairy Queen Brazier is located at 30 Plantation Park Dr Ste 201 in Bluffton, SC.

Address: 30 Plantation Park Dr #201, Bluffton, SC 29910, USA
Phone: (843) 815-7575
State: South Carolina
Zip Code: 29910


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Reviews
I hate to complain, especially to leave a negative review. I'm all about allowing a business an opportunity to correct an issue or get it right in the future. If I didn't have kids who constantly beg to get Blizzards, I'd never go to this location again. I love DQ in general but definitely not this location. It is mostly run by teenagers, which is typically okay with supervision, but there hasn't appeared to be anyone over 17 on duty on my last few visits (busy Friday nights too). On numerous occasions that have not been busy shifts, I've arrived to find 1 customer in the entire place but all tables completely filthy, floors disgusting and behind the counter even more gross. The past couple times I've taken my family here the restaurant has smelled of sour milk and is unpleasant. The young cashier asked me to pay cash instead of using the perfectly capable credit/debit machine which was extremely alarming to me. When I asked why the response had nothing to do with merchant service fees (which is an understandable reason) but rather that he'd prefer I pay in cash. Very odd. I reported the cleanliness and the check-out experience to corporate, who offered little response other than "sorry, this restaurant is franchise owned and we ask you to try it again and hope for a better experience". Mmmmmmm k.
7 years ago (16-09-2017)
Rudest and worst business I have ever dealt with. Consistently slack. Ordered a birthday cake online a week in advance for my son's birthday. Got an email confirmation. Called today to make sure it was ready, they claimed they never got the order. Super slack and will never shop there again.
7 years ago (03-10-2017)
This place used to be decent but now it's HORRIBLE. They don't know how to make half the menu items. The employees look under 13 for the most part. They keep messing up my orders. The place isn't stocked well. And the place is dirty. Also the tea containers and soda dispenser is rarely cleaned so beware. I tried giving this place many chances but I'm just so done. Wouldn't be surprised if someone got food poisoning from here
7 years ago (13-08-2017)
Waited at counter for several minutes. No one even acknowledged us. Only a mom and 2 children were there sitting so wasn't busy. Couple behind us left. Really bad service. Went around the side and they were just standing there talking.
7 years ago (29-09-2017)
2:15 PM Thursday 8/10 (& 11)/2017 ... CLOSED ... lights off, chairs on tables. paper handwritten sign on drive thru menu saying 'CLOSED' ... noticed it was open again on Saturday, 8-12-17. So it is open again but the service is still slow and not correct: no Texas Toast with the 4 Pc. Chicken Strip Combo & only 6 onion rings for french fry substitution. Not much of a deal. Sorry, I cannot recommend this location.
7 years ago (16-08-2017)
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