DQ Restaurant

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Address: 2204 S Washington St, Kaufman, TX 75142, USA

Phone: (972) 962-4117

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State: Texas

Zip Code: 75142

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Reviews

This place was HORRIBLE. I will not be going back. It's Dairy Queen! Come on! It's ridiculous that a simple order! The charges us for 4 combos. We ordered ONE. Then the charged us for two salads. We ordered ONE. They charged us for two cokes. We ordered ONE. The manager was so unhelpful. He asked if we wanted a refund? Like DUH. I WANT MY MONEY BACK THAT YOU CHARGED FOR THINGS I DID NOT ORDER. Then we get home and see this toast. Looks like it's been eaten. I called the manager and he asked "oh did they not put fresh toast in there?" IS FRESH BREAD CONSIDERED SOMETHING THAT HASN'T BEEN EATEN OFF OF?! Then he said the toaster makes it look like it's been eaten from.  WHAT?!?! He never apologized, he said he wasn't going to force me to come back. HORRIBLE CUSTOMER SERVICE. 

 8 years ago (18-06-2017)

Always slow, sometimes the food isn't even fresh.  Also incredibly understaffed.  Would choose any other DQ honestly.

 8 years ago (19-09-2017)

Need more staff and not very clean this visit. Staff was working hard but just could not keep up. Always good customer service.

 8 years ago (02-09-2017)

Great new Dairy Queen. Only real complaint I have is that the large drinks are not really large. The larges are actually a medium size at other DQs. A large should be a 44 ounce cup, not a 32 ounce. 

 8 years ago (27-08-2017)

Rude. Can't even answer a question. Doesn't day have a great day or nothing like that. Don't come here. 

 8 years ago (05-09-2017)

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