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Reviews, get directions and contact details for Dry Clean Direct LLC

Address: 9315 Georgia Ave, Silver Spring, MD 20910, USA
Phone: (301) 589-7400
State: Maryland
Zip Code: 20910


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Reviews
Excellent service started coming here in 2006 never a problem with my garments
8 years ago (25-11-2017)
I am very displeased with the service I received. Recently, I sent them a beautiful blue cocktail dress to be cleaned. I was sure to point out the special instructions on the dress's label and was assured that this was something that they could clean --no problem. When I picked up the dress it was no longer blue --but gray. Only the blue stitching remained. My dress was totally ruined. I asked for restitution for my dress (valued at $200) but was offered only $30. What an insult! To make matters worse, I still have not received that money nor the credit they offered in addition to the $30 cash. The owner/manager refuses to return my calls, has not issued an apology and never seems to be available when I come to the location to speak with him to resolve the matter. Horrible customer service!
8 years ago (22-03-2017)
Cheap price and nice polite customer service. Don't expect too much because you pay only 2.25 the service is more than that
8 years ago (31-08-2017)
EXTREMELY SLOW SERVICE. dropping off is simple but you may want to call ahead for pick up because they're always confused and take forever.
8 years ago (04-05-2017)
Family friendly atmosphere with a phenomenal staff and service.
8 years ago (07-09-2017)
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