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Reviews, get directions and contact details for Dunkin' Donuts

Dunkin' Donuts

Story

Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!

Address: North, 2716 Old Sutton Rd, Hoffman Estates, IL 60192, USA
Phone: (847) 645-1900
State: Illinois
City: Hoffman Estates
Zip Code: 60192


Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 10:00 PM
Saturday: 5:00 AM – 10:00 PM
Sunday: 5:00 AM – 10:00 PM


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Reviews
Love this DUNKIN!!! Great crew and management!!! Very friendly and funny, they know their customers by name and that’s rare nowadays. I’ve been reading threw the comments and some of you all need to get a life!! Ok they charge for plastic cups, so does Burger King but they do have courtesy (free) cups. Here’s an easy fix to your problem when you leave your home take a cup of water with you!! Next one, they didn’t answer the phone because it was down...really??? You’re complaining about something they had no control over?? Yeah you certainly have major time on your hands and petty at that. But with all the complaining you all are doing, do you actually think this is affecting their business???? NOT ONE BIT!! they are still open and still making money!! If you don’t like a place you just never go back, you don’t get online and write a review about the place!! Mind you, you are writing a review that you are not getting paid to do!! So how stupid do you feel now? Point is this place is awesome and the crew and management have to deal with some real evil people that think they are entitled. So just remember that when you go to any food service establishment!!! Treat people how you would like to be treated!
7 years ago (20-03-2018)
Ordered a large hot Carmel Macchiato instead of getting what I ordered I got a flavorless plain black coffee! Way to go, Dunkin.... Great way to ruin my morning! Thanks! Grrrr!!
7 years ago (25-01-2018)
Love their fresh and tasty donuts. Staff is nice and quick!
8 years ago (20-12-2017)
Great customer service, even with elaborate coffee orders. The staff is always friendly and accommodating. The place is clean and inviting.
8 years ago (07-07-2017)
Just ordered a coconut cream medium iced coffee w/ 2 turbo shots and a sausage egg and cheese on a croissant. Found out the coffee was wrong went back lady at the register didn't want to service me after they messed up my order (I'm already late for work)so I went to the pick up side and the lady working the drive thru as helpful. Got to work only to find out my sausage egg and cheese was bacon egg and cheese. When there's a lot of people I can understand a few mess ups but when I'm the only one in the drive thru I expect my order to be on point.
8 years ago (29-04-2017)
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