Dunkin'

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"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."

Address: 11302 N Dale Mabry Hwy , Tampa 33618, FL, US

Phone: (813) 969-1025

State: FL

City: Tampa

Zip Code: 33618

Opening Hours

Monday: 05:00-21:00
Tuesday: 05:00-21:00
Wednesday: 05:00-21:00
Thursday: 05:00-21:00
Friday: 05:00-21:00
Saturday: 05:00-21:00
Sunday: 05:00-21:00

Update Info

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Reviews

I come out of my way to this location because my lattes are consistently prepared well.  Today I stopped by for a latte and a muffin and the manager, Yolanda made my Pumpkin Spice Signature Latte, truly a work of art! Her service with a smile turned my day around.  Highly recommend this location and truly appreciate the great service!

Have to find a new place for coffee as it takes a solid 20 minutes for more than 4 cars in the drive thru. At this point it's definitely a poor ownership issue.

Waited FOREVER! Only 2 other cars in line get to Window and there are 6 employees and 2 working the others just standing around. My iced coffee was clearly just hot coffee they put ice in because it was watered down. Egg wrap Burned. Don’t bother coming here. This use to be one of the better locations but it’s gone down hill like the rest.

I haven't been in a while because food and service was lacking. So I decided to give them a chance today, girls were nice, but I can't believe this is what they served me.  Sandwich too is mushy, missing and bottom sides burnt.. DnD you have to do better. I used to love it.

Jen is awesome she lights up everyone’s morning. I like everyone here too. Lately the lattes have been strong which is also awesome  I love this location it has got me through many mornings lol

I asked for almond milk. Got regular. I'm lactose intolerant.Food: 4/5

Quite possibly one of the worst Dunkin’s out there. Avoid at all costs

Waited a good 5-10 mins before I could even order and then when I did start ordering and asked for 4 hashbrowns and a wake up wrap they told me “ the cook left” and I used to work at a Dunkin so I know for a fact there’s no “cook” everyone is taught how to make food horrible if I could give it 0 I would

I got coffee a couple hours ago on my way to take my son to the ER. As I pull into the ER I tried my coffee. They gave me the wrong one. No big deal, I stopped back on my way home. They WOULD NOT remake my coffee. They said "the sticker is right." I said, the sticker is not what I ordered, or obviously I wouldn't have came back. Common sense is not their strong suit, clearly. Another one came to the window. We can't remake it if it's more than three hours. Perfect. It's not more than three hours. Oh, well we can't remake it. But you just said you could since it was under three hours. Well we can't. Ummmm... you just contradicted yourself? I asked to speak with a manager... 3 of them took turns at the window. They were all stumbling with their words with confusion running into each other. They asked 4 times within 20 seconds why I didn't turn around right then. FOR THE FOURTH TIME, I WAS ON MY WAY TO THE ER WITH MY INFANT! Remake my coffee that you made wrong. The incompetency was almost comical. I went to the next Dunkin. They were super apologetic, and remade it instantly. This store is super sad, and pathetic. Needs educated employees.

Customer service sucks here! I use to come here all the time & recently started coming back. It really has gone down hill. This morning, a lady made my wrap wrong and tried to say it was me who didn't put how I wanted correctly. Which on the app, it doesn't give me much options. She was very rude, and had a attitude when I asked for them to fix it. Then, when I was drinking my iced coffee, there were two bugs floating in it. Just disgusting!!

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