Durfey Extra Care Dry Cleaners

Reviews, get directions and contact details for Durfey Extra Care Dry Cleaners

Address: 445 900 E, Provo, UT 84606, USA

Phone: (801) 374-6242

Website

State: Utah

City: Provo

Zip Code: 84606

Opening Hours

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

Every time I have been here, I have been treated very well. Clothes are pressed and clean, and done in fantastic time! Will be returning again and again!

 7 years ago (12-02-2018)

I've been here twice and requested no starch. I'll accept any mistake once. On the second attempt back I didn't see no starch on the receipt and asked the gentleman to clarify there's no starch. He arrogantly acted as if he was checking the computer and said yep no starch. Mind you I'm watching him not make any notes on the file. 

Get my clothes back starched and when the woman that gave me my clothes checked the computer she said the file states I want light starch. 

I wouldn't have as big of a problem had the younger gentleman from earlier wasn't so arrogant while doing his job. These dress shirts range from  $150- $300 and I do not want unnecessary chemicals on my shirts. They need to pay much better attention to detail. This is unacceptable

UPDATE:
The owner called and we both came to a resolution over the phone. Upon arrival he reversed engineered the starch and handled the clothes personally from beginning to end.

When I returned to pick up the shirts the owner spent time walking me through what he did to reverse the starch in the shirts. And also walked me through ways to prolong the life of my shirts. Being wrong is one thing, owning up to it and doing what you can to fix that wrong is all anyone can ask. If you ever run into a problem just ask for Craig.

 8 years ago (12-07-2017)

Highly recommended!  We go to the Dry Cleaners weekly, and this has been the best experience by far.  The clothes are ready when they say they will be, rushes are possible when necessary, they replace missing buttons, they attempt to remove stains, and they always give a detailed verbal and written explanation of any concerns they discover (such as tears or ink on the material).  Durfey's rates are reasonable, and their staff are pleasant.  Give them a try!

 8 years ago (12-04-2017)

We've been using them for years and there never has been a problem. Life would be perfect if they were just two miles closer to our front door.

 8 years ago (18-04-2017)

Best dry cleaner and shirt laundry in Utah, bar none.  Run by and worked every day by the founding (Durfey) family.  We live over 40 miles away--the quality of their work,  the friendly and professional atmosphere and care for our clothing make it more than worth the drive.  Bottom line: if you care about your clothes and how they look, you will use Durfey Dry Cleaners.  Period.

 8 years ago (22-03-2017)

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Durfey Extra Care Dry Cleaners

Reviews, get directions and contact details for Durfey Extra Care Dry Cleaners

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