Dynamic Automotive

Reviews, get directions and contact details for Dynamic Automotive

About

"Where Customers Become Friends"

Story

Dynamic Automotive, an Industry Leader in automotive repair, voted BEST OF FREDERICK 2009 Frederick Magazine. Dynamic Automotive has been serving Frederick County residents since 1995 and has established a coveted reputation as an honest, responsive and competitive automotive repair shop. At Dynamic Automotive we use the utmost in State of the Art Technology and Advanced Level Staff to service your domestic and import vehicles.

Here, at Dynamic Automotive, we strive to make our customer’s visit a pleasant one, with friendly customer service that exceeds your expectations. We believe in helping our customer make an informed and educated decision regarding their vehicle’s maintenance and repairs. Customer satisfaction is so important to us that we call you back after your repair to make sure you were happy with the service you received!

Address: 8824 Urbana Church Rd, Frederick, MD 21704, USA

Phone: (301) 874-8833

Website

State: Maryland

City: Frederick

Zip Code: 21704

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

Similar places near

Advance Auto Parts 627 meter Awesome selection and great service. Julia is a friendly associate and knows her prod...

D3 Tint, LLC 686 meter I've had my [professional laser cut] tints now since July 2017 and they still look li...

AutoZone 758 meter Any, all auto parts, accessories plus pleasant, helpful staff-manager assisted me on ...

Auto Service Urbana 2 miles

Deutsch American 2 miles I've been taking my '09 GTI to them for ~2 years now, so it's about time I gave Deuts...

A L Smith Glass Co 3 miles Getting unloaded at AL Smith Glass. These guys are always friendly.

Urbana Pike Carroll Fuel 3 miles This place is extremely dirty even for a gas station.

Burdette Brothers 3 miles I have known and done business with Donald Burdette for years and my family has even ...

County Associates Inc 3 miles

Frederick Auto Center 4 miles Good people who try hard to do good

Shockley Honda 5 miles This is the second Pilot we have purchased at Shockley Honda. Our first Pilot, a 2007...

webuyanycar.com 5 miles Sold my vehicle with ease!! Jennifer was so friendly it was like talking to an old fr...

DARCARS Toyota Frederick 5 miles This dealership was recommended to us by a friend and we had such a great experience ...

University Auto, LLC 5 miles We've been customers for 20+ years. Friendly staff and techs, reliable service.

Superior Auto Service Center 5 miles I’ve been coming to Superior for 7 years with my two cars, a Prius and a Highlander a...

East Side Auto Services 5 miles Friendly and professional staff, recommendations and detailed orientations.

CarMax 5 miles Had an excellent experience with Robin and the sales staff! Found a car I liked in La...

Pete's Automotive Llc 5 miles Pete has always provided honest, competent, reliable services on my Honda, VW, and Ch...

Reviews

Five star service all the way. That moment I pulled up and was parking my vehicle, someone was headed to my vehicle to greet me and asked me what I needed done. They had me in and out in less than 30 minutes. Their staff was friendly and knowledgeable, and it was good to be greeted by a fellow veteran that work there. The festivities was stupendous from the cleanliness and organization of the Bay, to the waiting room with a popcorn machine, couch, fridge and Keurig machine. Everything from top to bottom with spic and span and overall made for the most Pleasant oil change I've ever had. I highly recommend this place to everyone.

 8 years ago (03-03-2018)

Dynamic auto has not saved me once but twice! I’ve had two nails in my tires and each time they took me right away and plugged it with a very sturdy plug. They have been awesome!

 8 years ago (20-03-2018)

Very fair and honest repair shop.  They provided me with a quote and detailed recommendation of what was needed to repair my car, and gave insight and valuable opinions to what was absolutely needed today and what could potentially wait a month or so, due to budget concerns.  I will definitely bring future cars and business here.

 8 years ago (22-02-2018)

Friendly and helpful! Considerate and caring! Amazing, old fashioned customer service! Jason went above and beyond to get my wife’s Honda Odyssey  back on the road this week.  The work came in well under the initial estimate.  The service area was super clean and the staff was amazing.  There aren’t many businesses these days where you are greeted each time by name.  The communication about the repair was both prompt and thorough.  Highly recommend Jason and the crew at Dynamic.  Thanks guys!

 9 years ago (17-10-2017)

On my way this morning from Arlington VA to Harpers Ferry WV in my 2006 BMW 325i, at about 9:30, an engine trouble light went on (with an accompanying bell), informing me that one of my tires was already deflated or becoming deflated.  I exited within a few minutes from I-270  to find a garage to troubleshoot the problem, and by mere chance ran directly into Dynamic Automotive.  This could not have been a happier coincidence for me or the car.

I was greeted and treated warmly by the Customer Service Manager, Jason, and quickly written up so that the car could be turned over to the Service Manager, Stu.  With the best of intentions, Stu  -  and his very able staff, whose names I regret not getting  -  proceeded to determine if the flattened tire could be repaired.  Unfortunately, there were two punctures and the tire could not be saved.  Stu then proceeded to make numerous phone calls to find the exact tire to replace the bad one.  He must have spent close to an hour on a number of calls, with numerous "please hold" comments on the other end, before finally locating a tire, going to a competitor's shop to pick it up, and see that it was properly installed, with no detail left undone.   And while managing these tasks, he found time to come up with a large Milk Bone treat for my little dog to chew on, thanks to Stu's intrepid use of a hammer to make small pieces for the little guy.     

All of that completed and I was on my way.  In summary, a very fair price (particularly given all of the overhead I incurred to get just the right tire) and truly extra-mile, outstanding service.  Urbana, you are lucky to have this business in your town!

Joe Carroll

PS  An update.  Prior to my post of this review, I received a phone call from Jason informing me that an internal review of my invoice revealed a clerical/mathematical error in my favor, and that they would be sending me a check in the amount of $36.  Wow!

 9 years ago (10-10-2017)

Comment on this business

Map, Satellite View
Street View

to add Dynamic Automotive map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=dynamic-automotive&id=137684&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/dynamic-automotive-i137684.html" target="_blank" title="Dynamic Automotive">Dynamic Automotive</a></p>