East Idaho Credit Union

Reviews, get directions and contact details for East Idaho Credit Union

About

Financial accounts, Loans, Debit/Credit Cards, Investment Services & More. EICU has been invested in the community and part of East Idaho since 1935.

Story

East Idaho Credit Union has been part of East Idaho since 1935. We strive to play an active role in the financial success of our customers.

We provide a variety of different financial services to our customers. Stop in one of our 9 locations, or give us a call at 1-800-727-9961 today!

East Idaho Credit Union was chartered in 1935 as Idaho Falls U.S. Government Employees Federal Credit Union. Our mission was to provide services to the employees of the federal government in Idaho Falls. We opened our doors with $52.75 in deposits from our 24 original members.

In 1960 we expanded our field of membership to include federal employees in the nine Eastern Idaho counties of Bonneville, Butte, Custer, Clark, Fremont, Jefferson, Lemhi, Madison, and Teton.
On June 20, 1963 the credit union changed its name to East Idaho Federal Credit Union to better reflect our mission and growing membership, and on October 1, 1998 we converted to a state charter to be known as East Idaho Credit Union.

While East Idaho Credit Union has remained committed to providing local financial services to small and underserved communities in Eastern Idaho, we have grown safely and soundly to nearly $263 million in assets, and more than 36,000 members.
At East Idaho Credit Union we invest in our local communities, working together with our members in 2015 we raised nearly $30,000 for Children’s Miracle Network; $19,000 for Coins for Christmas to provide 1242 pairs of shoes for children in need; and more than $1000 in toys for toys for tots. We also provide four scholarships annually to students pursuing higher education.

East Idaho Credit Union continues to be an active participant in the financial success of our members by providing quality products and services that are of value to our members. We respond to the changing financial needs of our membership in a timely manner and employ caring, dedicated individuals who strive to meet and exceed member expectations.

Impressum

https://eastidahocu.org/about/about-us

Address: 865 S Woodruff Ave, Idaho Falls, ID 83401, USA

Phone: (800) 727-9961

Website

gro.ucohaditsae@gnitekram

State: Idaho

City: Idaho Falls

Zip Code: 83401

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I've banked with them for years, and I have never had any complaints until now.
This year, for some unimaginable reason, they decided to make a change to their system which makes it impossible to view ANY account activity prior to July 2017. YEARS of account activity just disappeared from my view. If I call the bank, I can PAY for the privilege of them printing off a sheet for a particular month (if I'm willing to come by in person to pick it up or have it faxed). 
If they ever fix this issue (Which I'm hoping they will, because there is no way ANYBODY still thinks this was a good idea) then I will be happy to change this to a 5 star review. This was just such a terrible idea, there is no way I can ignore it.

 9 years ago (15-11-2017)

Salmon branch manager was rude in telling me that an ach withdrawal for multivehicle insurance coming out early on 26Dec17 (before branch even opened) and generated an overdraft called (last defense) and showing "pending" would not be credited to me, despite having made substantial deposits same day to cover this and much more as soon as the bank opened its doors.

When the auto loan was first acquired, there were erroneous negative marks on credit report from child support and another financial institution i no longer do business with. Both accounts were completely in the clear and had been for several years...they just never pulled their remarks. In fact child support was paid ahead and they issued a refund check to me saying they cannot be paid ahead of time. The loan agent at the Salmon branch received written confirmation by fax from both entities, but did not pull a fresh credit report to give me a good credit rating and interest rate. I was stuck at the highest interest rate their system would allow and lower loan amount eligibility.

I have been paying well ahead on my auto loan so as to get principle paid down. I was told, today, at the drive-through in Salmon, that. I was paid up through March, and that East Idaho Credit Union no longer permits paying down principle on loans. The entire purpose of assuming this loan was to build credit i never had before. i set that even when paying ahead, they charge interest as though the time has elapsed through the future date. I have never been late on payments...ALWAYS ahead. 

I understand they are not considering a move to serve businesses. In light of the way EICU does business with individuals, i am reluctant to do business with them in my businesses. 

The final aspect, is i need a record of each month for tracking expenses and these, i am told, are not available because of a change to another system. All banking history is gone, but i can go into the branch and order research and pay an exorbitant fee to retrieve copies.

 9 years ago (03-01-2018)

They have always been great for me.  They even got me money back when a fraudulent charge hit my debit card, quick to help and resolve my issue.. Highly recommend

 9 years ago (28-10-2017)

I was on the phone them and after they told me it was THIER MISTAKE, they will NOT reimburse the fees that occurred. W.T.F?😡

 9 years ago (31-01-2018)

Used them for years, the recent changes make it impossible for me to see statements past last month. I called because I needed beyond that and they charge to allow ME to see MY statements beyond last month. Interesting. A few slip ups as well on their end beyond that are making it even more difficult to get these statements. I plan on switching institutions when I get the time and would fully recommend others to look elsewhere.

 9 years ago (18-08-2017)

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