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Reviews, get directions and contact details for Westmark Credit Union

Address: 815 1st Street, Idaho Falls, ID 83401, USA
Phone: (208) 523-1071
State: Idaho
Zip Code: 83401


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Yes. Please implement a new online payment system, which won’t load or work, and then charge me $8 to make a payment over the phone. Hahaha pass. Not pleased Westmark.
7 years ago (19-01-2018)
Was cashing my paycheck through the drive through teller 9/1/2017. I waited for the lady to finish up with the other customer. Once they pulled away and another customer pulled up, she started helping them, even though i had been waiting longer. Then when i finally get her attention, because at this point she is just chatting with the other customer, she asks what i want to do with my check. I started to say i wanted it deposited in checking, and went to ask for some cash back and she cut me off and said ok, then started talking to the other customer. I got my check deposited and no cash back. I ended up driving over to the Broadway location because the 1st street location is the worst in the branch. They always treat me as an inconvenience when i am there, and Broadway location treats me as family. The 1st street bank needs more training and to get rid of some of these rude employees,
8 years ago (02-09-2017)
Went in to figure out why they hadn't pulled money out of the right account. They said that there was a teller error. They then gave me the run around and said they would call me when they found out what was going on they never call me to let me know what happened. 1st street west mark was very rude and unhelpful I will not be going back to this branch again I feel they had a very uneducated staff who don't really care about there customers. This error could have cost me a lot of money and they didn't even care that they made a mistake and didn't want to own it.
8 years ago (18-03-2017)
This branch needs to do some re-training in customer service and maybe hire some employees who would like to interact with the public in a helpful manner. A very disappointing experience. You should be embarrassed as a company.
9 years ago (13-01-2017)
9:30am .... What a joke
8 years ago (03-12-2017)
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