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East Lohman Veterinary Clinic

  1. New Mexico
  2. New Mexico Veterinary Care

Reviews, get directions and contact details for East Lohman Veterinary Clinic

East Lohman Veterinary Clinic

About

Welcome to East Lohman Veterinary Clinic, we are small animal clinic that treats dogs, cats and exotic animal patients. Watch our facebook page for current specials, pet care tips, and interesting facts.

Address: 1700 E Lohman Ave, Las Cruces, NM 88001, USA
Phone: (575) 523-5654
State: New Mexico
City: Las Cruces
Zip Code: 88001


Opening Hours

Monday: 8:00 AM – 12:00 PM, 1:30 – 5:30 PM
Tuesday: 8:00 AM – 12:00 PM, 1:30 – 5:30 PM
Wednesday: 8:00 AM – 12:00 PM, 1:30 – 5:30 PM
Thursday: 8:00 AM – 12:00 PM, 1:30 – 5:30 PM
Friday: 8:00 AM – 12:00 PM, 1:30 – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
I have been taking my pets (cats, a bunny, a guinea pig, and rats) to East Lohman for over 30 years. Their staff is always caring, patient, and highly skilled. Dr. Cook is one of few vets in the area with expertise in exotic species and she saw my bunny through several illnesses in his 11 years. I cannot recommend their care more highly. I will never take my pets anywhere else.
8 years ago (22-01-2018)
If I could give zero stars I would. Please read. I had taken my dog here for a follow up exam about a week after I had taken her to the emergency clinic. During the exam, my dog looked good and wasn’t having any of the issues she was having prior to. Dr. Cook did not take any of my dogs vitals, she did not run any blood work or tests, and did not take any x-rays. She didn’t even look at the paperwork that the emergency vet clinic faxed over. She said my dog still had a tooth infection, she gave her antibiotics, then sent us home. Within hours, my dog got worse. She was unresponsive, her eyes were glossy, and she was having trouble breathing. I rushed her to the emergency clinic again, thankfully the same vet that had seen her the first time was on duty and remembered her case. Turned out my dog had a fever of 105.7 and was going septic due to the infection. My dog was dying. The amazing staff and vet at the emergency clinic saved my dogs life, thankfully. But if Dr. Cook had done her job correctly and looked at the paperwork and read what was recommended on there, she would’ve caught what was going on with my dog INTERALLY because it would’ve shown on the blood work that was supposed to get done. But since my dog didn’t show any signs on the outside until later that day, she brushed it off. I called the next day to ask for the vitals and the paperwork regarding my dog, they told me they couldn’t find the vitals and that Dr. Cook hadn’t finish documenting the file (didn’t realize it takes over 24 hours to document a patients file). So now I have an over thousand dollar vet bill that could’ve been avoided had Dr. Cook done her job correctly. Thanks for almost killing my dog!
7 years ago (04-03-2018)
Excellent clinic who really cares about your pets health, I can give them nothing but 5 stars!!!
7 years ago (18-03-2018)
Been bringing our dogs here for ten plus years. They put to rest two of our dogs when it was their time to pass. Always have had a good experience at this place. Well I guess that's all changed. Yesterday on Christmas my dog got bit by what I think was a Brown Recluse. After referring to pet md on the web I was able to do what was possible from my house to keep him comfortable through the night. First thing in the morning I took him to East Lohman veterinary clinic to make sure he was gonna be ok. I was upfront and told them I wouldn't be able to pay them til the following day, when I was paid. I didn't think it would be a problem considering we've done this before(payments), and have never owed them any unpaid balances. They quickly told me that it wouldn't be possible for them to take a look at him until I paid the examination fee. I was a bit unnerved but I understand how business works. My next question to them was if a vet could just give me some advice as far as what to do on my own until I could bring him back the following day. They refused saying they would have to charge me regardless. I'm now understanding how money hungry they are at this place. My next question to them was, if I brought my dog in clinging to his life, and didn't have proper payment in hand, would you still refuse him service allowing him to die. Their answer was a cold, "yes, that's business". I guess it's time to find a new vet.
8 years ago (26-12-2017)
In the past I might have given a better review, but I will never go there again. They scheduled us an appointment for 1:30. General sense would tell you to get to an appointment early, as being 10 minutes late could cause them to reschedule you and charge a fee. We had a new pet, and when I made the appointment I was told to come 15 minutes early for paperwork. Well, I got there 20 minutes early to find them closed for lunch until 1:30. What establishment in their right mind would schedule someone for the same time as they open, giving no time for getting there early? It wouldn't have been so bad if it weren't so hot out, and I had brought my infant because my babysitter was out of town. But that's not why I'm giving the bad review. The one star is because, as people came in, I kept asking if we could be let into the lobby to wait because it was air conditioned. I was told no. At 1:30 when I was finally let in, I asked why I wasn't allowed in the lobby. It's not like this is some corporate place, and I saw no harm in letting people sit inside while they got their stuff together. It wasn't like I was asking for SERVICE early, just an air conditioned waiting room for my baby and cat. This is where the one star comes in. She was exceptionally rude and talked to me like I was an idiot for even asking. I told her people come early to appointments so why would they do that? She replied that "obviously" you wouldn't do that if they were closed. She got sarcastic with me several times, when all I was after was an apology. I was fully intending to go ahead with my appointment despite being made to wait outside, but the moment the front desk lady got rude with me I cancelled on the spot and filed a complaint with the AAHA. I'll never do business with a place that treats their customers like they're doing them a favor by taking their business. That's not how this works. A little customer service goes a long way, but rudeness can go a long way in the other direction. I do not recommend East Lohman. There are plenty of other places with nicer staff.
8 years ago (18-08-2017)
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