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Reviews, get directions and contact details for Eastern Maine Medical Center

Eastern Maine Medical Center

About

Eastern Maine Medical Center is a community of healthcare professionals committed to our mission to care for patients, families, communities and one another.

Mission

Eastern Maine Medical Center strives to provide exceptional primary and specialty healthcare with a passionate pursuit of excellence in patient safety, clinical quality, and service. Our mission is to care for patients, families, communities, and one another.

Vision

Guided by the communities we serve, EMMC will inspire confidence among our patients and peers, setting the standard for exceptional, affordable care. Unparalleled safety, clinical quality, and service will be our hallmark, with consideration for each individual.

Values

Respect for the individuality and dignity of patients, families, physicians, employees, volunteers and regional healthcare partners;

Compassion that recalls and supports the most basic motivators in healthcare—to care, to cure when possible, to comfort, and to do no harm;

Commitment to promoting a workforce empowered to ensure the safest, most effective care possible, and fostering realization of employees’ full professional potential;

Quality health services that are safe, effective, affordable and constantly improving;

Integrity that drives the highest standards of behavior and a disciplined approach to doing the right thing for the right reasons for each patient;

Responsibility for meeting the healthcare needs of the region in collaboration with other providers, anticipating future requirements, and advocating for access to vital healthcare in the region;

Innovation that reflects an active and creative learning environment, supports research and education, and secures access for the residents of our region to the most modern techniques and technologies.

Address: 489 State St, Bangor, ME 04401, United States
Phone: (207) 973-7000
State: Maine
City: Bangor
Zip Code: 04401


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Reviews
I don't give out man 5 star reviews but in this case its not even a second thought. I read some of the other reviews and cannot speak for other areas and care departments of the hospital but the pediatrics floor is down right unbelievable. The staff is beyond amazing, knowledgeable, professional and is 100% their for the kids and families involved. They go above and beyond what would be expected for such a busy place. We spent several days her in more than one instance over the course of 13 years and both times I could not come up with one thing they would need to change to make it better. Every place that deals with the public will always have downfalls and things that need improvement but the pediatrics unit at Eastern Maine Medical Center has broken the rule and proven it can be done. Highly recommended if ever you find yourself in the unfortunate situation of needing to use the service they provide.
8 years ago (30-11-2017)
My most recent experience at this hospital was horrible. The patient I drove to the ED had to wait for 3 hours and 15 minutes in significant pain before she was even brought into a room, and the waiting room wasn’t even halfway full. During this time staff did only one check to see if we needed anything and did not offer pain meds. The only useful person we encountered during this time was a security guard who I knew personally. Once we got into a room, we waited another hour and ten minutes before a doctor came in. The doctor seemed distracted and inconsiderate during her patient interaction and kept asking the patient to repeat information she had just said. The best part is, the procedure took less than an hour. I get it. It’s hard working in a hospital. I work in one myself. There’s more things going on than you can possibly keep track of. But this was absolutely unacceptable quality of care. It was unprofessional, unethical, and in hindsight, we should have just gone to Portland. I would never reccomend this ED to anyone who could seek care elsewhere. Disgraceful.
7 years ago (27-02-2018)
I encourage anyone considering medical attention or a procedure to check St. Joseph's hospital. I don't trust a hospital that's for profit and trades on Wall Street!!! And truly take a look at other comments on here and you may feel the same way.
8 years ago (12-10-2017)
Horrible experience. Nurses always on their phones and gossiping to each other and ignoring patients. If I could give zero stars I would.
7 years ago (03-02-2018)
Various types of medical practices and good upgrades over the years. Currently going through a constructive phase which makes finding what you are looking for an inconvenience, though staff is vigilant to help you find the way you need to go.
7 years ago (20-12-2017)
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