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MaineGeneral Medical Center

  1. Maine
  2. Maine Hospital

Reviews, get directions and contact details for MaineGeneral Medical Center

Story

Mission: To enhance, every day, the health of the people in the greater Kennebec Valley.

Vision: MaineGeneral Health (MGH) will be the leading community health care system in Maine, recognized for clinical excellence, customer satisfaction, financial stability and impact on community health.

MGH wants to hear from our patients, families and guests. We encourage you to share your stories and connect with others on this page. Please review our guidelines for participating. They are located in the notes section.

Address: 35 Medical Center Pkwy, Augusta, ME 04330, USA
Phone: (207) 626-1000
gro.larenegeniam@cilbup
State: Maine
Zip Code: 04330


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Reviews
On multiple regrettable experiences, I have found that a majority of the staff is rude, slow, and will give you the runaround and try to avoid doing their job as long as possible. I understand everyone is human and can have a bad day at work, but the amount of thorough rudeness experienced, was not just a "bad day" coincidence. They clearly do not enjoy their jobs, and are not interested in helping people. I have more than a couple acquaintances who have been misdiagnosed, nearly resulting in death. Thankfully these people did not die as they went to OTHER unaffiliated facilities. Nurses flagrantly break the patient confidentiality in the hallways to each other (in front of any patients or bystanders who happen to be there). It DOES seem like the nurses are more qualified than the physicians employed here. To give the nurses the benefit of the doubt, I will say it seems like they are trying to work around lazy overpaid doctors, with an agenda to create a bigger medical bill for you. Desk workers will roll their eyes at a simple question regarding directions on where to go to go, and If you are dying; traveling an hour or two out of your way will be safer than going to this dangerously unaware and unprofessional hospital. Expect to wait at least 5 hours in the ER (my recent experience was 8 hours). I would give this "hospital" less than a star if it were an option. Hospitals should a place of healing. Not negativity and stress. No wonder this place has a reputation for killing people. If you're having a baby, based on these reviews it seems like this is a good hospital. I have no experience with the maternity unit. For ANY other medical assistance, literally any- (read these reviews but be weary of the pain related reviews, e.g. addicts) These one star reviews are absolutely and unfortunately plausible. I would advise to seek help elsewhere.
7 years ago (28-09-2017)
Speaking about the lab and Augusta Family Medical, your entrance to the facility says much. A new building. A major investment in the community. A praised cafeteria. Patient services personnel who remember you. I do sense lots of turnover at the lab. But you are consistently greeted by an unrushed staff member who explains what she is doing. My family medicine doctor is off the charts, which is an opinion shared by anyone who has ever come across him, as a staff member or patient.
7 years ago (02-09-2017)
We went there for an x-ray at the radiology department, they were friendly & quick. We were all done in around half an hour.
7 years ago (26-10-2017)
Labor and delivery is amazing, I just gave birth to my first child a week ago and we were very well taken care of. Elizabeth S. is an amazing delivery nurse, although all the nurses (and doctors) are very good and caring.
7 years ago (23-09-2017)
Terrible communication to responsible parties , no matter how much you show them a POA , or have the Physician office advise that I should be advised to what is happening to patient,
7 years ago (03-11-2017)
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