Eau Claire Chrysler Dodge Jeep Ram

Reviews, get directions and contact details for Eau Claire Chrysler Dodge Jeep Ram

Address: 3100 Mall Dr, Eau Claire, WI 54701, USA

Phone: (715) 833-7777

Website

State: Wisconsin

Zip Code: 54701

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

I brought my car in because my check engine light was coming on and was having issues starting. First of all, they charged way more than most shops in the area to hook it up to a diagnostics instrument (over $100 per hour). They took the full hour, plus had to call in a specialist (which they were nice enough not to charge for). They told me they should be calling by 2 o clock, but did not call until 4, which by then was too late for them to finish it and so I had to leave it there overnight. When I went to pick it up the next day, he said I should be good to go! And also said that my check engine light shouldn't be turning on anymore. Great! But a week later, the same thing happened and I wasn't able to start my car, stranding 4 other people and myself over 45 minutes from home. When I called back to ask questions and get it back in, no one would answer so they had me leave a voicemail, which they never returned my call. When they finally answered my call, I was told they can't guarantee they will know what is wrong with the car if it doesn't show the problem when they try it. I told him I was angry that they told me it was all fixed, when the problem clearly wasn't fixed, and that he had told me my check engine light wouldn't come on anymore. And he just said, well you were told it "shouldn't" and that was all he had to say about it. He then told me that he couldn't even get my car in for another 3 days. For something I paid for and didn't get fixed, I expected a little better customer service and at least some empathy. I will be bringing my car elsewhere from now on.

 8 years ago (17-07-2017)

I was pleased with my experience of buying a new vehicle at this dealership. Communication was quick and clear. They were able to answer all the questions that I had.

 8 years ago (19-09-2017)

My Jeep was out of warranty by one month and the engine started misfiring. The dealership honored my warranty and replaced pretty much the top half of the engine at no cost. I will certainly be back. 

 8 years ago (19-07-2017)

I had a great experience with EC Chrysler Dodge Jeep Ram.  The salesmen I worked work was great, I was shopping around for some time and he contacted me when the perfect vehicle I was looking for came in.  The sales manager was also great to work with.  They were able to accommodate all my needs.

 8 years ago (05-05-2017)

Loved this dealership - kind, caring, and organized! Thank you!!!!

 8 years ago (10-10-2017)

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Eau Claire Chrysler Dodge Jeep Ram

Reviews, get directions and contact details for Eau Claire Chrysler Dodge Jeep Ram

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