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Reviews, get directions and contact details for Eau Claire Ford Lincoln

About

A Best Price dealership with, a non-commissioned sales team, a Lifetime Powertrain Warranty on most vehicles, real cash value for your trade, 7-day money back and 30-day exchange on most pre-owned vehicles, and a factory-trained service department.

Story

New Ford & Lincoln Sales, Retail and Wholesale Parts Deptarment, Full Service Department for any make or model of vehicle, Lube-Oil-Filter Change,Car Clean up and detailing, Fleet Sales, Financing available

Address: 2909 Lorch Ave, Eau Claire, WI 54701, USA
Phone: (715) 852-1000
moc.droferialcuae@tcatnoc
State: Wisconsin
Zip Code: 54701


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I worked with Rob at Eau Claire Ford. He did an amazing job helping me find the right vehicle at a fair price. From his customer service to his product knowledge, this has easily been the best car buying experience I’ve ever had. Thanks again!
8 years ago (27-11-2017)
Most recently dealt with Blake in the Service department. He was very professional and polite while working with me on my F-350. I call to speak to him 2 weeks after having my car serviced only to find out that he is no longer there. As a customer this grows very tiring of continuously having to explain things over and over because Eau Claire Ford cannot hold any of its employees. I have never seen a business lose employees as fast as this one does. So once again I will be explaining my concerns to someone new that will most likely not be there by the end of this year.
7 years ago (05-01-2018)
I wish there were an Option for 0 Stars or negative Stars. My Dad recently bought a 2014 Ram sports edition. But two days after we purchased it from Eau Claire Ford the power steering goes out. My dad called, and they said they could look at it and that my dad would have to rent a car, they did not have any loaners for my dad to use. Every time he asked for the lady that helped us she was always with a customer or something and was left on hold whenever called. My dad got fed up at this point and said I'm not going to refer you to anyone.Finally, he took it to our local dealership, and they said they could fix it but it has been sitting there waiting for the warranty papers to go through. Whatever you do don't go there it's terrible they make you feel at home, and everything when you get in the store and are looking for a vehicle but once you buy a car you are just a number to them, and they do not care anymore, and they won't help you. I didn't realize buying a single truck would have to deal with the Better Business Bureau. We asked for the owner to give us a call or for his phone number but they do not give this info out. All we wanted was customer service after the sale if this is something you want don't buy from this dealer. The general manager said he would call my Dad the next day and he didn't return his call until after five he left a voicemail with no reply so my Dad called back and was told this was his day off. He didn't say he would be out off the office the day before. I don't know if the owner knows how his business is being run, but if he does, it is too bad if he cares he will give me Dad a call Mike has his number.
8 years ago (02-11-2017)
Just had my 2016 Fusion in for her first oil change..... Dennis was the salesman that sold me the vehicle. I was NOT the easiest person to work with. Dennis kept his composure and found me exactly what I was wanting in a vehicle. Even though it has been months since I bought the car,(I rode my Harley all summer, hence taking so long to need an oil change), Dennis still keeps in contact asking how the car is doing. Thus far, all my expectations have been met. I would recommend seeing Dennis if your looking for the most pleasant car buying experience in the Chippewa Valley!
8 years ago (10-11-2017)
Absolutely do not suggest this place anymore, used to have great service except when they suggest you get this fixed but it doesn't need fixing. I brought my truck (2011 ford F350 powerstroke) there to get the fuel filter and oil changed. Well long story short they broke a piece on the truck making it inoperable. They did not have the part in stock and had to go to Rochester ford to get it. The woman there then made it seem like it was my fault after I asked her a few questions. They wouldn't give me a loaner truck to haul my horse trailer with the next day. It took 3 days to have my truck returned. I will never darken the doors of Eau Claire Ford ever again. Even after buying my last 2 vehicles there.
7 years ago (19-12-2017)
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