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Reviews, get directions and contact details for El Pollo Loco

About

Authentic Mexican Grill known for its signature citrus-marinated, fire-grilled chicken and Mexican-inspired entrees.

Story

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Address: 521 N 1st St, Burbank, CA 91502, USA
Phone: (818) 846-4022
State: California
Zip Code: 91502


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Reviews
I order classic burrito on November 17th , 2017 Friday at 9:33 pm The food was so salty I ask a lady(she didn't habe name tag) and she exchanged it for me, but it was salty again and nothing got changed. I wish I could give 0 star.
7 years ago (18-11-2017)
Food is good as always and with the newly renovated location, place looks good!
7 years ago (11-12-2017)
I am complaining about a manager named Ilda or Hilda. My friend who has Parkinson’s disease went through the drive thu and placed his order he asked for a particular sauce and then drove home. When he opened his meal there was no sauce so he drove back and went inside, he asked the manager if she could get him the sauce and she said, “Get it yourself”. At this time my friend got angry and started to shake even more than usual as this is what happens to folk who have Parkinson’s , this dreadful uneducated woman started laughing and pointing at him. He asked for his money back she said give me the receipt which he had left at home. He said, “don’t worry keep the food”. This woman needs to be fired.
8 years ago (26-10-2017)
HORRIBLE customer service! People should not work the cashier or drive through if they aren't willing to be friendly and kind. Not sure what kind of training El Pollo Loco has, but definitely doesn't appear to be working!..Sad
8 years ago (12-08-2017)
Great food and great service.
7 years ago (18-11-2017)
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