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Embassy Suites by Hilton Alexandria Old Town

  1. Old Town
  2. Virginia Embassy

Reviews, get directions and contact details for Embassy Suites by Hilton Alexandria Old Town

Embassy Suites by Hilton Alexandria Old Town
Address: 1900 Diagonal Rd, Alexandria, VA 22314, USA
Phone: (703) 684-5900
State: Virginia
City: Alexandria
Zip Code: 22314


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
We have stayed here multiple times and have never been disappointed. The customer service is outstanding! They have free alcoholic drinks in the lobby every night, the breakfast is very good, they have keurigs in the rooms for coffee, and the cleaning staff does a great job. No one bothers you when you put up the do not disturb sign either. My only complaint would be the parking garage, as the spots are very small and the overall layout is confusing and its not very secure. The last time we were here we had an incident in the parking garage with a sketchy guy, so it would be nice if the parking garage had better security. We used their dry cleaning service as well and my husband's shirt came back with 2 giant rips in the sleeves. When he brought it to the front desk they were very polite and apologetic and offered to replace the shirt, so that was handled very well. And its right across the street from the 1st stop of the King st. trolley. The gym is also pretty nice for a hotel gym and they have an indoor pool and hot tub. We also really like the spacious room layout. I would definitely recommend this place if you want to stay in Alexandria.
7 years ago (26-01-2018)
From before we arrived the service was exemplary. On arrival although we had a wait a while to get checked in the eventual service we received was great. The front of house manager (a male whose name I cannot remember!) was so lovely and even extended his service to taking our bags up to our room due to the lack of bell boys! The hotels aesthetics were beautiful. The breakfast was average but as it was free that is not entirely surprising. We stayed for a wedding and it was absolutely fantastic service. We cannot thank you enough. The rooms were smaller than expected for a sweet but still a good size and the views were lovely. Location was great as right across from the train station where you can catch the AMTRAK as well as other trains. You can also hitch a ride on the 'trolley' which is a free bus to the waterfront and back. Definitely would stay again if in town.
7 years ago (06-11-2017)
Our family has stayed here many times. It's great to be so close to the metro / trolley. Many rooms are currently undergoing renovation, so there was a lot of construction going on. Also the breakfast area has been reconfigured since our last visit, so it was a bit difficult to figure out the updated traffic flow (a 'do not enter' sorry of sign was up where the juice and fruit are located, so my son couldn't find it). Otherwise we like this hotel and plan to return in the future.
7 years ago (26-12-2017)
Probably a nice hotel when it's not being renovated. However the construction sounds made during the day while my son was trying to take a nap made this a place I will probably not come back to. The made-to-order breakfast was decent but nothing fancy. The free open bar in the evenings was probably the best thing going about this hotel.
7 years ago (04-02-2018)
Rooms are okay, the free happy hour is appreciated! It's undergoing some renovations so it's a bit loud. The entire hotel is cold no matter the settings in the room. Catered food is okay nothing to rave about though.
7 years ago (03-02-2018)
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