Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Reviews, get directions and contact details for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

About

972-712-7200

Mission

The Embassy Suites in Frisco, TX offers spacious two-room suites, complimentary cooked to order breakfast, and a nightly Manager's Reception. The conference center boasts 90,000 square feet of space and is perfect for any group.

Products

Hospitality & SPA
330 Guest Suites
92,000 Square feet of meeting face
Spa Botanica open Thurs-Sunday

Address: 7600 John Q Hammons Dr, Frisco, TX 75034, USA

Phone: (972) 712-7200

Website

State: Texas

City: Frisco

Zip Code: 75034

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

My family and I stayed here this weekend for easy access to the convention center.  While convenient I would not plan to stay here again.  From the time we were "greeted" by valet, to the coffee bar, the customer service was extremely poor.  Only the registration desk showed any customer service skills at all.  The coffee bar attendant Saturday (2/17) night needs some serious training, including food handling skills.  In fact, we threw away our food purchases after she proceeded to scratch her face and plop our breakfast muffin onto the cashier's counter top without gloves or a food container.  No food containers, so she literally handed us a plastic shopping bag to unfold to place our open, unwrapped muffin.  While the room was spacious, the chlorine smell was overwhelming.  We were on the third floor above the spa area.  Maybe we were directly over their pool?  
I am giving them 2 stars, one for the convenient location to the conference center and the other for the spacious room size.
If you stay here, ask for the chemical free rooms, don't use the coffee shop, and don't expect the valet to offer you a luggage cart without a stern warning to bring it back.

 8 years ago (19-02-2018)

Beautiful suites on this hotel, spacious, clean and the view at the breakfast area is awesome. Made to order omelets, various choices of fruit, and all of the buffet is more than I expected to have. Had a blast last week when I came over for business for a few day's and all of the waitresses and waiters are very professional, and pleasant especially one beautiful Spanish lady that her name is Sandra if I'm not mistaking her name, she was wonderful, friendly and attendant to all needs and needed to write this review about her because she went out of her way to make me feel wright at home with her smile and nice short conversation I had with her. Eager to show me where all of my favorite breakfast was and she even brought me a few things to my table.  I just want to say "THANK YOU Sandra" for all you did on does day's I was there.

 9 years ago (20-12-2017)

Awesome place. Here for a conference. Did not stay in the hotel but the aesthetics just ooze quality. Upscale. Valet parking available. Parking garage free for up to half an hour. $5 for up to 12 hours. And $10 for up to 24 hours. Must pay at a kiosk on the 1st level. Not convenient because you must exit the vehicle to do so. Otherwise, lovely HUGE place!

 8 years ago (02-03-2018)

Our church (One Community Church) hosted a Black Tie Gala here recently. It was one of the best nights of my life. Furthermore, Embassy Suites is one the best hotel chains you'll find.  They have the absolute best breakfast hands down.

 8 years ago (24-02-2018)

Amazing venue for large events!   Parking lot is convenient to the complex with easy access.  Ballroom is huge.  Good breakout rooms.  Catering is top notch.

 9 years ago (10-02-2018)

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