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Ent Clinic of Iowa, P.C.

  1. Iowa
  2. West Des Moines Doctor

Reviews, get directions and contact details for Ent Clinic of Iowa, P.C.

About

ENT Clinic of Iowa is a premier provider of ear, nose and throat care for adults and children. Visit us in West Des Moines.

Story

Frustrated by an ear, nose or throat problem? ENT Clinic of Iowa can help.

Our board-certified otolaryngologists--along with our licensed audiologists--use the latest treatments and technologies to ensure the highest quality of care for patients of all ages.

Address: 1455 29th St, West Des Moines, IA 50266, USA
Phone: (515) 267-1800
State: Iowa
Zip Code: 50266


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Reviews
I have been seen in this office several times, and have had a positive experience at each visit. Staff is professional, some more friendly than others but you find that at every office and in every profession. Relatively easy to make an appointment, and I appreciate the overall environment of making any procedure necessary as comfortable as possible. I'm impressed with the knowledge of the physician and his staff, and that several of the staff have worked there for several years. I would have given it 5 stars except that it is a little difficult to find, and the parking lot is packed early in the morning making it hard to find a place to park, but those things are minor when compared to the overall excellence I've experienced here.
8 years ago (15-11-2016)
I have had a snius infection for well over a month, brought on due to allergies, and this office computer continues to tell me it's not an infection, and when I call to mention upper right teeth pain, I was told to call a neurologist. They did a Turbinoplasty procedure two weeks ago (while I was still sick, but I said I was there and so was my driver, so I was getting it done because I'd been there twice in two weeks telling them I was sick) According to my insurance company, this office never asked my insurance for a pre authorization for a balloon sinuplasty procedure, but this office told me they have. Now I get called saying at the end of the month they will no longer take my insurance! What kind of office are they not running?! Sadly I have to go back for a recheck on the Turbinoplasty procedure. After everything this office has started, I am left high and dry without an ENT or Allergist.
8 years ago (24-04-2017)
I've been going here for years and have received nothing but top notch care.
8 years ago (05-07-2017)
Took my son to an appointment, the dr. recommended a surgery which required putting a newborn baby under. After speaking with ny pediatrician it was a bad recommendation and I cancelled the future scheduled surgery. I received a large bill and was told my insurance did not cover it. I disputing the charge as I did not feel comfortable with their office giving care to my son and they were not willing to work with me. They then told me they did not even have my insurance on file. I sent my insurance to them and I received a lettee the day after Thabksgiving that the account was going to collectiobs for non payment. I called the office the following Monday and was told they did not receive my insurance. I gave it to her over the phone and she told me my account was in collections but she would pull it back from collections, I asked if I would be notified if I still owed after she received my insurance. She said I would be mailed an invoice if I still owed. I received nothing in the mail and assumed it was taken care of. Yesterday, I received an email that at the time of service my son was not covered by insurance. This is impossible because the policy start date is the day my son was born. They then told me the amount was higher, I asked for a copy of the invoice and am still waiting for it to come through. Today, a collection agency contacted me about the debt for an amount that does not match any invoices. Very displeased with my whole experience. Not to mention when I showed up to my appointment with a 5 day old baby the front desk lady was very rude about not having an insurance card for my son yet and made me call my insurance company to verify.
8 years ago (21-12-2016)
Very helpful, courteous employees. My son and I have both had very good experiences here. I feel better now and appreciate all their help!
9 years ago (14-05-2016)
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