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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2115 Carriage Dr SW Ste 2, Olympia, WA 98502, USA
Phone: (360) 956-3714
State: Washington
Zip Code: 98502


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Reviews
The office staff was courtesy and I was in and out with the rental car in a reasonable amount of time with no issues at all. Enterprise is my go to car rental place because of the service I receive.
9 years ago (17-11-2017)
This review is directed at Brooklynn Carper Zanto, the Assistant manager at Enterprise Rent a Car at the Olympia Wa, Carriage street, location, and to her supervisors whom it may concern. I have been a longtime business customer of Enterprise, and spend a couple thousand dollars on rentals for my business every year for at least the last decade. Brooklynn Carper Zanto is by far the absolute worst person to deal with at this location, with a short temper, fragile ego, and clear impatience to service her customers. I am appalled that with such a long standing history with Enterprise and zero incidences in the past, Brooklynn Carper Zanto has single handedly caused enterprise to lose a loyal client in me, and that the management at this location would let such an unqualified angry and offensive person be considered for a management position. I have never had any incidences in the past with enterprise, nor with any customer service rep at another business, nor have ever written a bad review on yelp before, however after being talked down to, insulted, ridiculed, and treated highly offensively by her, even so far as being shouted at out of nowhere for "how I must treat women," and had no reason to blurt out such a comment, I will do whatever I can to make sure that Brooklynn Carper Zanto and her actions will be dealt with by her superiors. Aside from her absurd comments, she continued to speak very aggressively at me, at times raising her voice aggressively and nearly shouting, and continued to make sarcastic, condescending, and patronizing facial expressions to her coworkers, and other's at the location. I have no idea why she would make such comments and harass me in such a way, after all, I am a customer who simply came to renew a contract in a very standard manner, and can only deduce it to be her bigotry because I am from middle eastern descent !! Brooklynn Carper Zanto should be fired.
9 years ago (28-11-2017)
The staff at this location has always had a car for me, even when the other Olympia/Lacey locations said there weren't any cars available locally. The selection is good and the prices are great. They have never hesitated to meet any legitimate price from any other rental company. I never hesitate to rent here.
9 years ago (18-07-2017)
Extremely helpful with everything. I have always been very satisfied, have used Enterprise very often. However, the most recent time I had to wait one hour at the office before a car was available even though I reserved more than a month in advance.
9 years ago (17-08-2017)
Awesome experience here! The staff was friendly and very helpful. I came here because of a good price but I will come back because of the costumer service. We worked with Brian who was extremely professional and accommodating!
9 years ago (21-06-2017)
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