Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1651 W Alexis Rd, Toledo, OH 43612, USA

Phone: (419) 476-6616

Website

State: Ohio

Zip Code: 43612

Update Info

Similar places near

T LC Transportation 2 miles Called for information and pricing for private pay transportation. Tina was very cord...

Austin Auto Rental 2 miles

TARTA Toledo Area Regional Transportation Authority

TARTA Toledo Area Regional Transportation Au... 3 miles I'm a broke commuting college student, who can't drive, so I love Tarta. The drivers...

Enterprise Rent-A-Car 4 miles I just returned the 2018 Nissan Rogue. Excellent customer service. Excellent prices.

RC Sales 5 miles Had to replace our old run around town car that was killed by a stupid oil change pla...

Avis Car Rental 5 miles Terrible experience if I could give a zero star rating I would. I came home to visit ...

Enterprise Rent-A-Car 5 miles good service, the guys are mannerable, quick as possible to get me in and out and on ...

Toledo Area Regional Transit Auth 5 miles Some of the bus drivers are very rude and nasty in my opinion . We have single mother...

Hertz Rent A Car 6 miles I would give it a 0 star review if I could. Was told they would pick me up from the d...

Enterprise Rent-A-Car 6 miles Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000...

Trinity Transportation 6 miles Trinity worked out perfectly for our wedding. I was able to do all the booking detail...

Enterprise Rent-A-Car 10 miles The branch manager gave me a great offer of like $100 discount he's a great man!

Enterprise Rent-A-Car 11 miles Staff is always very friendly at the Maumee office and they go the extra mile, especi...

Schmidt Rental and Lease 13 miles We travel A LOT within our company and sometimes out trips spring up with little not...

GO-KEY RENTALS 13 miles If you are looking for a passenger van rental don't look further. This is the best pl...

Enterprise Rent-A-Car 13 miles I was set up to use Enterprise Rent-a-car from my Insurance Company after somebody ha...

Budget Car Rental 14 miles We were pleased with the friendliness of the staff member, the lack of lines, the con...

Reviews

Years ago this was our "go to" rental location in Toledo.
Now, after two absolutely horrible experiences with them, we had no choice but to cancel the rest of our reservations with them.
The last rental was so terrible, I literally had to wash my hands after every time I drove the car.  I'm not exaggerating.  
From the moment they opened the doors, I was the first one in the office, and it took them 20 minutes to get a car ready, and even then the car wasn't in rentable condition..  
First they told me "we have to go put gas in the car".  They LIED.  The tank wasn't full when I sat down in it.  
Then they told me "we just have to clean the car and it will be ready".  They LIED AGAIN.  Not only was the car not cleaned, it had an uncomfortable constant odor of cigarettes, plus a thick film on the windows, and trash left between the seats.  I even wiped my hand over the car and showed the agent that the car wasn't clean.
When I returned the vehicle, everything I owned, clothes, suitcases, EVERYTHING SMELLED LIKE CIGARETTE SMOKE.  
As I was turning in the car, a bunch of Enterprise drivers were standing around saying things like "This place isn't what it use to be", and later they asked to discover that the location was operating without a manger.
That would explain why they aren't cleaning the cars, gassing the vehicles up, or being honest to their customers.  They just don't want to do their jobs there anymore.
As of last week, we canceled the remaining rentals we had scheduled for this year and next year.  So sad to see this place go from first to last on our list.

      
      
      
 8 years ago (10-11-2017)

We have been using this specific location for our rental car services for years now.  Their rates are lower than the other Enterprise locations, their customer service use to be, and they use to be flexible with specific needs for our group.
Now the manager that ran the place moved, the quality is gone.  I ended up having to clean the inside and outside of the car myself,  and after the rental I found out that what they gave me was a lower rated car than what I was paying for.  They use to upgrade for return customers, now they downgrade their cars leaving you to clean it and gas up the car yourself.

 8 years ago (10-11-2017)

Excellent service and very nice cars. Extremely satisfied with quality of cars and service.

 8 years ago (04-12-2017)

The woman that helped me rent the vehicle was very helpful and nice. I wasn't sure if my insurance covered the rental so she charged me for insurance for one day. I confirmed that my insurance would cover the rental. I called her several times the day the car was due back to extend the date and the woman didn't return my calls. I then spoke with a gentleman who told me I owed $13.  I didn't understand why because I paid for the week and also put down a deposit that I was expecting back.  So I drove to enterprise to speak with the woman who helped me in the beginning and she told me she charged me every day for the insurance!!! Stating I should've called to cancel when she told me she only put insurance on the car for one day!! NEVER AGAIN!!! Horrible communication.

 8 years ago (26-06-2017)

We've rented from here a couple times for family trips when we don't want to put the miles on our own vehicles. Staff is always super friendly and accommodating. Last 2 trips we were majorly upgraded to nicer vehicles at no cost just because they felt like it. Definitely improved the entire trip! We will definitely return.

 8 years ago (25-04-2017)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=1134231&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i1134231.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Find nearby businesses, restaurants and hotels

We use cookies