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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 12611 Eckel Junction Rd, Perrysburg, OH 43551, USA
Phone: (419) 873-7360
State: Ohio
Zip Code: 43551


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Reviews
I was set up to use Enterprise Rent-a-car from my Insurance Company after somebody had side swiped me. So as my car was being fixed i was set up with a rental for a week. I just turned 25 so i had never rented a car, and as the guy picked me up from the body shop and was driving me to there location to pick up my rental, he was telling me all about how renting a car works and i was fascinated. The price isn't that bad and I thought, man that would be a really great idea to do if I just wanted to take a road trip without all the miles. Well once i got all setup in my new car rental, he continued to get me to sign a bunch of papers that he was COMPLETELY unclear about. He was trying to get me to sign up for there "extra" insurance coverage which is $16 a DAY. That is ridiculous i thought, for being forced to rent this car, it should be free. I ask him straight out "if i dont sign this, will my insurance not cover any accidents even if they are not my fault? " He said, "nope, you will need our insurance to cover you"... So luckily, even though i was not happy about this, i still walked away with not signing it. I even did a few, signed, then scribbled it out as i changed my mind. Well later on i ask the body shop if that was normal and he said.. "No, you didnt sign it did you?!" I said no but i almost did. He said yeah, we have talked to them about that, they get commission of it if you sign up for their extra insurance. I was NOT HAPPY. Not only did they make me feel stupid and try to trick me, but they blatantly lied to me! I will never rent a car from here. Such a shame too.. I was into it at first. See
7 years ago (09-01-2018)
Reserved the car in the website. Very simple process. Picked up the car on time in less than 5 minutes. Car was clean and in good condition. Made my trip easy and safe. Return was also fast. All attendants were very nice at the Perrysburg branch. Thank you Enterprise.
8 years ago (02-10-2017)
You can not make a reservation weeks in advance to reserve a specific vehicle. They tell you that you will only get whats on the lot at the time of pick-up. False advertising, you can't reserve a car.
7 years ago (02-01-2018)
I gave a bad review but I have to say since then, they made it right so I am a happy customer right now. The original car was dirty and unsafe but they traded me out to a new car which is obviously all the things the original one was not! Good job in making a bad experience a good one.
8 years ago (24-08-2017)
Love the staff. Very friendly and helpful. Not too long of a wait.
8 years ago (22-08-2017)
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