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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 500 Oxford St W, London, ON N6H 1T5, Canada
Phone: (519) 472-6676
State: Ontario
Zip Code: N6H 1T5


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
I've had better service elsewhere; I'm not sure if I'll come back. The only reason I went here is because the company I usually go to didn't have any cars left. I was given a 2-door Volkswagen, which I've never driven before. The staff who did my paperwork was just rushing everything. He didn't take enough time and care to look over the car for damage; I wasn't done checking when he told me to hop in the car. He didn't check the mileage with me. He didn't tell me how to use the car other than how to start it (push on the break when turning the key): headlight switches and ways of opening the fuel tank are different for different car brands, as well as the location of the levers/buttons to adjust/fold seats. They maybe little details, but when you are trying to figure everything out on your own in hurry, it's annoying. There was no snow brush in the car. He didn't tell me what number to call for road service in case of breakdown/accidents. When I asked for a ride after returning, they said they don't go to Masonville and did not care.
8 years ago (27-11-2017)
These guys are class acts. 2 days before Christmas they helped me get my deposit back in cash and saved my Christmas by doing it.they didn't have to but they did and their help was invaluabe. I will rent there if I ever need another car. Josh and Osama thank you both so much!
8 years ago (26-12-2017)
Jeff and the rest of the staff at this location are wonderful! Jeff recommended us an upgrade for better fuel economy for a long trip, and we only had to stop for gas once - he knows his stuff! I left my sunglasses in the car when I returned it, and they were awesome about holding them for me until I could pick them up. Great service , great staff - 100% recommend !!
8 years ago (09-08-2017)
Best place I have found to rent vehicles when I am need of one for appointments and such. Friendly agents and awesome customer service. Thanks a lot guys.
8 years ago (21-12-2017)
really bad experience! they don't rent car for people under 25 if you don't have a car insurance, they don't even mention it on their website. If i have a car insurance, then i would not come to enterprise rent cars. this is really bad policy. they need to mention that they only rent for people over 25. and actually most people over 25 in Canada have their own car. i don't understand since they rent at a pretty low rate, but still serve a bunch of sales person at the store, and don't offer any business for young people, are they going to bankrupt or leave ontario soon? The service is really bad, the sales person seems very sleepy, and they respond very slow to your questions, you have to say a simple sentence again and again, and they still don't get it! just make sure that you call them before you come, and make sure you are over twenty five.
8 years ago (16-06-2017)
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