Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 6003 Urbana Pike, Frederick, MD 21704, USA

Phone: (301) 695-8822

Website

State: Maryland

City: Frederick

Zip Code: 21704

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

Similar places near

Hertz 655 meter Customer Service was the worst I have ever gotten at a car rental. If there was a rat...

U-Save Car & Truck Rental 696 meter

NextCar, Inc 1 miles I was greeted with a smile! Efficient staff - great price - great car. Perfect trans...

Awning Enterprises LLC 1 miles

Affordable Auto Rental LLC 1 miles

Car Rental 1 miles

A & A Auto Rental 1 miles

Budget Car Rental 1 miles

Avis Car Rental 2 miles Claimed my car was "full of sand" (which it wasn't) and charged me $150 for cleaning....

Budget Car Rental 2 miles What a total CF! Reserved a 26 foot truck online to do a one-way rental from a differ...

Top Gun Collison Repair 2 miles

EK PRIVATE CHAUFFEUR 2 miles Private chauffeur service -Chauffeur 4 rent

That Auto Shop 2 miles Can not be more thankful for the recommendation to this shop! I needed a ton of work ...

Nextcar 2 miles I was greeted with a smile! Efficient staff - great price - great car. Perfect trans...

Triangle Motors 3 miles Triangle Motors Used Car Sales, Service, Rentals and Parts

The POLICE Fleet 3 miles Purchased a 2005 P71 Crown Victoria a few months ago. Indoor showroom is a nice touch...

Enterprise Rent-A-Car 3 miles Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000...

Enterprise Rent-A-Car 13 miles This company is awesome, I can't say anything other than great. Very friendly group o...

Reviews

I went to the enterprise in Frederick, Maryland and they were the nicest people! They walked me through every single step and made it quick and easy. They called the dealership providing the car for me after we were finished for payment and waited very patiently for a call back even though they were closing. Overall, it was a great experience.

 7 years ago (12-03-2018)

When renting a pickup from here I was assured on the reservation line that ALL of their trucks were equipped for towing. I was even asked what I was going to have on the rented trailer. After arriving I found that none of their trucks had trailer hitches and was told by the location staff that they didn't allow towing. I explained to them that's not was I was told but there was nothing they could do. It was a Sunday afternoon and I had no other options. I ended up without a way to move my vehicle. EXTREMELY disappointed!

 7 years ago (25-02-2018)

The agents at this facility are excellent. 
They go above and beyond to meet your expectations. The facility itself is clean and well maintained a plus in their favor! 
There is always an impression of waiting too long but this is due to the high volume of people visiting this location. I am always mindful that if a location is frequently visited and busy its because the customers feel this is a place they would like to do business. 
 Enterprise has my and my family's rental car needs satisfied. 
No complaints.

      
      
      
 8 years ago (07-12-2017)

I must say, I was very impressed with the professionalism and their high quality of customer service. Check-in took less than 10 minutes, this team knows exactly how to get you in and out. They walk you through both the check-in and check-out process very quickly and like I said...I was very impressed with this Enterprise staff!!! They definitely get the thumbs up award for exceeding my expectations of customer service and being professional!!!

 7 years ago (14-02-2018)

I am very dissatisfied with my last experience with enterprise. First off I was given a damaged rental and after many attempts with multiple locations in my area I was not able to get a replacement. Not only did I experience a disconnect between neighboring locations but an overall lack in customer service. Return my rental was an even bigger nightmare as I was left to fend for myself in a foreign city because Mr. Hercules Jones refused to help with my transportation needs. While on hold I kept hearing your company motto of customer service over and over. At the end of my experience I felt as though your company has lost it’s way from that motto and failed completely. Enterprise had always been my first choice when it came to rental vehicles. Perhaps after this experience I will have to look elsewhere.

 7 years ago (03-02-2018)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=138595&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i138595.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies