Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3021 Thousand Oaks Blvd, Thousand Oaks, CA 91362, USA

Phone: (805) 373-0788

Website

State: California

City: Thousand Oaks

Zip Code: 91362

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 9:00 AM – 12:00 PM

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Reviews

Seems to me they've changed in last few years.  They now offer everything average:  good service and cars in decent condition, all at an average price.  Not bad.  In previous years I would go to them first because they would at least get price matching, if not an outright bargain.  I could count on getting the best deal.  Nowadays, they let me walk out and don't fight for my business.  I'm back to shopping each time I rent.  An unexpected annoyance the last time I rented:  they challenged me on my accumulated miles.  Weird!  I had an unlimited mileage contract and had rented the car for about 10 days.  Average daily mileage was significantly less than 100.  Also, they didn't resolve this immediately.  Spent way more time waiting than expected for them to get clear on days rented, finish interfacing with their system, and resolve the matter.  Seems like the concept of express rental might now be old fashioned, despite use of fancy hand-helds. YMMV

 8 years ago (28-02-2018)

I always get great service either getting a lift into the office or back home. The drivers are all cordial, professional, and friendly. I also get quick into the rental from the desk reps to the rep who actual hands me the keys to rental. The office manager Miguel is awesome!

 8 years ago (27-02-2018)

This place has the best staff! They are very helpful. Brittany wow’d me with how quick and easy she made it when I needed to switch out rental cars. Highly recommend😃

 8 years ago (28-03-2018)

I rent from this location often and overall the experience is pleasant.  On this particular rental I had reserved a pickup (full size) to move some furniture.  Upon arrival I was told no full size were available and because they were closing soon there was no other option.  I understand it’s hard to accommodate everyone’s request but it’s also very disconcerting that I can make a reservation and if there isn’t one available the plan and course of action is oh well sorry.  As we stepped outside to get an suv someone pulled in with a full size to return. The timing was impeccable but it was also a complete fluke.  Being that it was the only truck and the store was closing soon I of course had to accept that particular truck.  The problem was this truck wreaked of marijuana.  I had to take my family and while it’s not the end of the world it was also not how wanted to drive my rental.  Upon return I explained the situation and the staff was very apologetic and gave a free one day rental. Staff and facility was very nice and professional but the policies and reservations could use some renovation. Thanks

 8 years ago (06-04-2018)

Great service at the office.  As far as the vehicle, it was clean and run smoothly, however, windshield wipers are due for a change.  It rained the majority of time that I used the car and visibility was poor due to wipers.

 8 years ago (27-03-2018)

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