Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 8367 Sunset Blvd, Los Angeles, CA 90069, USA

Phone: (323) 654-4222

Website

State: California

City: Los Angeles

Zip Code: 90069

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Don't go to this enterprise....... bad customer service. There is one down the street that is better.

 7 years ago (07-04-2018)

Really awful service at this location from the top down.  They gave me a dirty car with a half eaten sandwich laying in the back seat and 3-4 half drank coke bottles scattered throughout the rest of the car with crumbs everywhere.  From the second I got in the car the check engine light was on as well as the low-tire pressure light.  I asked them repeatedly to see if they could get me a new car and their immediate response each time was that they could not, but I could take the car in for service if I wanted to.  I'm sorry but I thought I was paying them to give me a vehicle that was working properly, not for me to run errands for them and fix their vehicles.  Devaughn (Branch Manager), Crystal, Taylor, Catchy? were no help.  I was in my rental for about 3 months and they never once returned my calls to put me in a vehicle that was working properly.  I even asked them to come pick it up because I no longer felt safe driving it and they would not.  They said that I could pay to have it towed to them if I didn't want to drop it off.  I can't believe that a major company like Enterprise would ask a customer to drive an unsafe vehicle to their location instead of picking it up or having it towed. Truly awful experience.

 7 years ago (29-11-2017)

Absolute garbage company, this branch loves ripping people off. I remember I overheard someone in there bragging about how they “rolled” a focus for 120 dollars a day plus insurance to the “dumb tourists” and call them “full pops”   

Yeah, definitely don’t rent here, unless you want to get ripped off, cause all they want is sales and commission. They don’t care about you, they’ll act like they do, but they don’t.

 7 years ago (09-01-2018)

THE WORST service ever here a girl named crystals and another girl named akutchu are the most disrespectful people I have. One across in a car rental branch!! You show up to learn your car is not there and no car is there for you at all then they roll there eyes and being so disrespectful! I had to go to a whole other branch to get a car and then this crystal even charged me for a higher price on the car I rented that was completely not the rite price she over priced me by 15 dollars more a day! These girls really should be fired this is the branch of 8367 sunset Blvd Los Angeles, where there a head branch manger named Devon there who also can not care at all about you or be cool depending on how he feels. They need new set of people in there so disrespectful!!

 7 years ago (30-09-2017)

Great place to rent a vehicle because of the employees that work there. They have made accommodations if a vehicle was delayed and I really appreciate that level of customer service.

 7 years ago (18-09-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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