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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1198 S Kolb Rd, Tucson, AZ 85710, USA
Phone: (520) 745-6191
State: Arizona
Zip Code: 85710


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Reviews
Nicole and Eric are great!! They truly stand behind putting the customer first. Nicole the branch manager went out of her way to help me in an otherwise would have been very difficult situation. Eric's customer service is outstanding. I highly recommend their branch. Aside from their parking lot being small, located at busy intersection, and they are busy often, I highly recommend this branch.
8 years ago (09-08-2017)
Avoid! Other locations better. Same question answered wrong more than once. Insurance paying for mid-sized rental but gave us compact. I did the foot work to find, complain, and get what my insurance was paying for. Other options not far away.
8 years ago (04-08-2017)
First let me say that the employees were very pleasant and courteous. My husband had been in an auto accident earlier in the week so we had to have a car! We had to wait several hours for a car to become available. We got stuck with a rattletrap of a car! It is a constant roar of road noise and you feel every little pebble . The seats are like sitting on a cement block. Hubby and I are supposed to be taking a road trip in this gutless wonder...not going to be a pleasant trip! Enterprise, please, stop buying the bottom of the barrel for your customers! Sad thing is that we weren't even offered the option to upgrade.
8 years ago (26-05-2017)
Wonderful service. I will definitely use this location again. Nefertari was an absolute pleasure to deal with. She was very polite and professional. They picked me up and dropped me off with no questions asked. I was in and out at pick up and drop off in just a few minutes. The car was clean. I couldn't have asked for a better experience. Thanks!
8 years ago (02-03-2017)
I was looking about two weeks before New Years, and found a good price online for Enterprise. Much cheaper than other sites that were sending me "deals", since I was looking for a hotel. When I made the online reservation, the system input a "member number" which I wasn't sure was correct, so I called the location on 22nd/Kolb in Tucson, AZ. I spoke to someone who said it was my freq renter number, and gave me a rate about $10.00 cheaper than what I just booked online! The car was a Ford Focus, which I was looking at possibly buying one, and found out, although a good car, didn't care for the way the transmission shifts to buy one for myself. So, good information! But loved the service, and the trip! Thanks Enterprise, I'll always rent from you!! Lisa Smith
9 years ago (05-01-2017)
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