Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 97 NY-17M, Harriman, NY 10926, USA

Phone: (845) 774-7700

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State: New York

Zip Code: 10926

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Reviews

What a horrible nightmare!
in 25 years my car was t-boned for the first time in my life. I went to Enterprise in Harriman NY ( where ins. told me to ) to get the rental. They did something wrong in their system that it was showing like I rented the car on my own, not by the insurance case. (Thanks Mike need to pay more attention at work). The car smelled like smock, so I had to exchange it the next day. Valentina said she fixed I
what ever needed to be fixed , since she was on the phone with ins co getting claim number and making adjustments. I had the rental for 11 days. 
 I was supposed to be charged $25.49 per day, plus tax 11% and 8.12%, which equals to $334. 
they charged my credit card $632.54.
I am trying to get my money back ever since. 
Valentina got promotion and don't work in that location anymore. New manager cant help me. Called corporate office 3 times. Then the manager Even called me back, left message that I will get my refund in 3 days, that was over a week ago!!! Called corporate again, the guy named Brandon called me back, said he li looking in to account. Still no result as of now!
Looks like I have no CHOICE LIKE TO PUT STOP PAYMENT ON MY CREDIT CARD CHARGE.
It's CRAZY!!!!

      
      
      
 8 years ago (10-07-2017)

They are pleasant and communication with them was great! The Yukon is the best way to go if traveling with your family.

 8 years ago (28-06-2017)

Best Enterprise Ever. Best Customer Service Reps Brandon and Nicole were awesome  I will come back for all my future car rentals...

 8 years ago (15-06-2017)

Not happy, I reserved  the car in goshen, ny and it was not available  the day I pick up. I got send out to Harriman branch to pick up. When I return at goshen branch , the rep told me car was dent but it never got dent. He was looking at the curved of the car and assuming  it was dented.

 8 years ago (05-07-2017)

A lot of overcrowding. Not good management. Scheduling is way way off and vehicles are never really clean.

 8 years ago (19-08-2017)

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