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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2311 E Michigan Ave, Lansing, MI 48912, USA
Phone: (517) 374-2880
State: Michigan
City: Lansing
Zip Code: 48912


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM

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Reviews
Phenomenal Service. I have rented a few cars in my days and have always had a normal experience. This location of enterprise was the best one ever. Super nice and caring. Ryan Hagan helped me out and is a fantastic person. He made sure I had everything I needed and was overall great. Highly recommend this enterprise.
8 years ago (10-11-2017)
I rent a car for business almost every week from Enterprise. I have rented from every location in Lansing and the location on Michigan Ave. is my least favorite to work with. My last rental experience was mediocre. It was an impromptu rental due to an accident. I called all the locations. Central Lansing was the only location that had the type of vehicle I needed; They put it to the side for me because I was on my way there. I emphasized that I was in a hurry because I was late to see a client. They said they would have everything ready for me. When I arrived, they couldn't locate my reservation or the car keys. The car was in the garage and needed to be cleaned. I said I did not need the car cleaned because I had to go. Since it was already in the garage, they said they would just vacuum it out quickly. It came out 10 minutes later completely washed and wiped down. The car was on empty. They were really apologetic and offered to go put gas in it. No, I have to go. A rental experience could have taken five minutes (past experiences) took over 20. This wasn't my only frustrating experience with this location. Due to the size of the lot, there is no customer parking available. They have an agreement with a youth center down the road for parking. When I returned a previous rental, it was pouring rain. I asked for a ride to the other parking lot. I was told no because since the lot is so close they don't drive people there. That was the last time I used this location until I had no other option.
8 years ago (03-11-2017)
I'm 29 years old and I've never rented a car because I've heard horror stories about being charged more and nothing but problems Enterprise gave me such a good experience they were super friendly professional and the process of renting didn't even take 10 minutes
7 years ago (08-03-2018)
Great experience! Rented through Ryan Hagan at Lansing Enterprise a few weeks ago and he was more than willing to accommodate our needs. Vehicle was clean and in great shape, and Ryan provided phenomenal customer service both before, during, and after our rental period.
8 years ago (13-11-2017)
Very helpful and pleasant. Morgan and everyone there were great.
7 years ago (07-03-2018)
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