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Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 303 Memorial City Mall, Houston, TX 77024, USA
Phone: (713) 467-4897
State: Texas
Zip Code: 77024


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
Nonapologetically horrible. My wife ordered a shirt for me. Backordered for months. They called and said it was ready for pickup. Before she got there (drove from home immediately) he staff decided to sell it from behind the counter. It was an ANNIVERSARY present!!!!! No one cared. Flippant.
8 years ago (08-07-2017)
this store use to be my favorite, I was an a list, I ordered something and took 2 months to arrive with a 7 day shipping. I got removed from the A list and today I tried to order something again and I can't even check out with the cheap website they handle! my items got removed and I have been trying for hours to purchase something.
8 years ago (16-08-2017)
I always shop express usually at memorial city mall. I recently ordered a jacket online which I didn't like so I decided to go the memorial mall express and see what I could exchange it for. I didn't find anything I liked so I said I'll just return it. I came to the line which was like 5 ppl deep and only 1 cashier. I wasn't in a hurry so I didn't mind. I finally got closer in line and another lady came to help at the register. Just by looking at her she seemed rude and in a bad mood. I had put my jacket a express outlet bag bc I had recently bought jeans for my husband there. I know I can't return from outlet to regular express. So I approaches the rbf lady and she didn't say hi how are you or nothing! First question was "did you purchase at the outlet"? Very rude and loud voice even before I was at the register!!!! I said no I bought online just used this bag! So she proceeded and I gave her my online receipt! This lady then said "next time you order online we'd like you to use the shipping label to return in the mail bc it's more convenient for us"!! WTF! Why would you tell your customers that! I do what is more convenient for me not you! I was so livid! But I stayed polite and just stared at her. She had me sign the receipt and I walked away she yelled um don't you want your receipt I said no and kept walking. I couldn't help but want to punch her in her throat! If you don't like your job! Then quit!
9 years ago (27-11-2016)
yesterday I bought a cardigan for 30$. original price was 60$ however I found this on the clearance rack that said "ADDITIONAL 30% OFF" so I should've paid twelve. I bought it for thirty anyway because I was in a rush and tried emailing them. after waiting for an email in which I got no response I tried calling and was on hold for 20 minutes. this is just ridiculous. it was the first and very last time I will ever buy anything from express.
10 years ago (04-01-2016)
Express used to be such a fun place to shop. This store is the opposite. There is a mess everywhere, clothes are constantly squished, flipped, with the missing stickers for sizes making it so difficult to find your size. No one is available to help as they seem to be always very understaffed. Ugh.
9 years ago (21-05-2016)
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