Express

Reviews, get directions and contact details for Express

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For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 6191 South Street, Murray, UT 84107, USA

Phone: (801) 263-0391

Website

State: Utah

City: Murray

Zip Code: 84107

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Bellamy was so warm and nice when I walked in. Even though I didn't buy from her this time I will definitely be back to ask for her help. THanks Bellamy! Chino pants guy this morning.

 9 years ago (08-01-2018)

Jamal was a great help to me when I stopped by. I don't like express cuz of past experiences but after this time I actually got great customer service and I really do like the clothes! Keep it up

 9 years ago (20-05-2017)

Disclaimer: I buy 90% of my work clothes from Express and typically have a good experience, just not at this location. 

I'm a bargain shopper and typically go to Express when they're having great sales. I have a credit card with them and spend way too much money there so they send me cash rewards. 

You can use cash rewards on discounted items as I've done in the past and I just verified with their customer service line. They were doing 40% off everything so I stock piled but the cashier applied my cash rewards before the discount. I mentioned my concern when he was ringing me up but he assured me that the discount applied first then the cash... False

There were too many items to do the math quick so I did it at home to prove to myself what I already knew... I'd paid full price for all my cash rewards. I was irritated that even after explaining it he moved forward without double checking but sure I could get it corrected.

I went back into the store today and asked the cashier who called over I'm assuming a manger. We're now at three people that I've told the same story to. Instead of getting a clear picture of the situation the manager barley listened to my complaint and immediately started giving excuses. I was very stern that this hasn't been my experience in the past, if they did the math they'd see what I was talking about and no where on the cash rewards does it say it doesn't apply to discounted items.

She told me that no matter how they rang it up the total would be the same... false. Even if they were wrong, which they weren't... false... I'd have had to come in within two weeks to do anything about it... false and rude.

Good news, Express staffs it's customer service call center better. I called reported the issue at this store and they immediately caught the issue and fixed it. All without treating me like I was an idiot, giving me excuses and without the noticeable incompetence of this location. 

Notes to Express Fashion Place Management:

Knowing how coupons, cash rewards and store discounts work should be a staple for all employees, especially cashiers.

When someone tells you you've made a mistake, getting defensive and giving excuses is never a solution, especially in a management position. 

You're not protecting employees only hurting their success when you brush over mistakes like that.

Being a dick to someone with a complaint is the fastest way to get a negative review on Google and your corporate line.

 9 years ago (19-04-2017)

Cute clothes, staff are so helpful and friendly. I can pick up something casual for play or dressy for work. 

 9 years ago (17-03-2017)

A bit pricey but the clothes are gorgeous. 

 9 years ago (28-06-2017)

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