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Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 7 Backus Ave, F104, Danbury, CT 06810, USA
Phone: (203) 790-6513
State: Connecticut
City: Danbury
Zip Code: 06810


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I never post reviews online, but had such a terrible experience here that I feel it’s needed. The cashier was honestly the rudest man I’ve ever met. I had multiple returns which I completely understand is annoying, however his comments about me buying clothes too small, refusing to throw away the express bags that I returned my clothes in, and then proceeding to call me a b*tch and complain about how I had too many returns while I was in the dressing room was appalling. To make matters worse, my boyfriend and three year old son were sitting on the bench listening to his inappropriate remarks. We proceeded to inform another employee of his comments and our concerns were dismissed. Having customer service experience myself I try to always be patient and respectful so it’s mind boggling that human decency, especially in front of a 3 year old, doesn’t exist here! I’ll never return.
7 years ago (03-03-2018)
Tried to make a return for an online order. Bought 3 pairs of jeans, returning 3 pairs of jeans because I did not like how they fit. The cashier kept telling me how the 3rd pair had an incorrect bar code on the receipt. This is not rocket science, I bought 3 and returning 3. There is nothing to debate here. Yet, she kept going on for at least 15 minutes until what seemed like a manager intervened. The cashier was extremely rude, I suggest to stay away. There are better alternatives like Banana Republic, where they will actually treat you with respect.
8 years ago (24-05-2017)
Manager is beyond rude. Next time I’ll shop online or go to Stamford
7 years ago (05-02-2018)
Seasonal great discounts for quality clothes
9 years ago (16-01-2017)
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