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Reviews, get directions and contact details for Express

Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 1070 South Center Pkwy, Seattle, WA 98188, USA
Phone: (206) 243-2070
State: Washington
City: Seattle
Zip Code: 98188


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Really bad customer service. I wanted to order a coat but they don’t have my size so I asked if they could order it online for me, the employee seemed unhappy for no reason and said she couldn’t find it and told me to do it myself with a really negative attitude.
7 years ago (12-03-2018)
I called them because I paid but wanted to return items and get my debit card refunded so i could pay for the items with some gift cards I had. The manager was not clear, and said they could do it but seemed reluctant, and said she doesn't guaruntee she could do it. She seemed just too lazy to go through the hassle to help me. Don't shop at this store. They don't care about their customers, and are too lazy to help you.
7 years ago (13-12-2017)
I had such a good experience. I had Pedro help me yesterday and help me find clothes for my fiance and today Wendy helped me get it all together and explain different styles of pants and shirts. I was able to get everything I needed my fiance. Thank you for you beyond good customer service.
8 years ago (18-12-2016)
Nice staff. Good collection of clothes. Not as crowded as the other shops at southcenter mall which is really good.
8 years ago (20-11-2016)
Terrible customer service, especially from their assistant store manager "Sarah" I went in on a Friday and bought 3 sweaters a pair of jeans and a pair of socks during their "Buy one get 50% off all items sale", with the exception of the socks the average price of all items were $88.00. Instead of deducting 50% off of, say a sweater, they deducted $4.50 from the pair of socks. I called in asking about this and was met with rudeness and arrogance from their assistant store manager. Was told that they always deduct from the lowest item and that I should know this... She explained to me that the till does this automatically, but when I had checked out the items, the girl at the till was using a calculator! she then told me "that the system must have been broken that day" if in fact the the policy is of the lowest priced item, the customer should be told this at the time or purchase. I would have preferred to have not bought the socks at all, and received the discount, as advertised all over their store.
8 years ago (10-10-2016)
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